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Important Centre Update

Find out the latest centre information, including gift card & Christmas opening hours.

As of the 15 October 2020 this site will not be monitored. Because of this we cannot guarantee that all information displayed is up to date. We would advise you contact individual stores directly before travelling to the centre to check their opening times.Please click here for all our stores and individual store contact details.

Gift Card

From 15 October the centre will no longer be part of the intu group. As a result, from 12 October you will no longer be able to buy intu gift cards in centre.

The intu Watford gift card is valid for one year from purchase and existing cards can still be spent in stores at intu Watford until the expiry date on your card is reached.

intu Gift Cards are issued by EML Payments Europe Limited (EML) who are the parent company of Flex-e-Card Limited, the UK-based provider of gift card services to intu – you will see Flex-e-Card’s name on the reverse of intu gift cards.

All funds associated with these cards are held in a designated client account under the control of EML only. EML settles with Mastercard on a daily basis for all transactions that occur on these gift cards.

This process is entirely independent of intu and will continue to happen regardless of ownership or control of intu. EML’s obligation is to its cardholders as per the terms and conditions of its cards, and to Mastercard as per its membership agreement.

As a result, there is no risk to any retail or leisure occupier of any intu centre to continue to accept intu Gift Cards, as all funds are entirely separate from those held by the intu business.

If you need to activate your gift card or would like to check your balance, you can do so here.

Contact details for Flex-e-Card should you have any further queries:

Telephone – 0844 7744277

Email -

Christmas Opening Hours

Listed below are the opening hours for the Christmas period:

Week commencing 30 November: 9am - 7pm Monday to Saturday, 11am - 5pm Sunday

Week commencing 7 December: 9am - 7pm Monday to Saturday, 11am - 5pm Sunday

Week commencing 14 December: 9am - 7pm Monday to Saturday, 11am - 5pm Sunday

21 December: 9am - 8pm

22 December: 9am - 8pm

23 December: 9am - 8pm

24 December: 9am - 5pm

25 December: Close

Boxing Day: 9am - 7pm

27th December: 11am -5pm

28th December: 9am to 7pm

29th December: 9am to 7pm

30th December: 9am to 7pm

New Years Eve: 9am - 5pm

New Years Day: Closed

Government Guidance

As we cannot guarantee the information listed on this website is up to date, please be mindful that we will be following the most up to date government guidelines in relation to Covid-19 in centre, however this may not be communicated on this site.

On your visit to centre please adhere to the current government guidelines. If you have any questions then please speak to a member of the team when in centre.

If you have any questions and would like to speak to a member of the team please contact us here.