Team Member

Team Member at Rock Up

Heading:  Full Time Team Member, Rock Up

Expires: 31st December 2019

Job type: Full-time, Permanent, Contract

Number of hours: 40

Location: Intu Watford, 201 The Harlequin, WD17 2UB

Number of vacancies: 1

Job brief:

Rock Up Watford requires a Full Time Team Member who enjoy a busy working environment to help the management team ensure the centre is a huge success. You will have a passion for ensuring you and the rest of the team offer an exceptional customer experience. A background in Leisure or Hospitality is preferred along with having a passion for developing people and the brand. This role is an integral part of our team at Rock Up. In this position you will assist in the operational running of both the arena and cafe areas, ensuring that the site is delivering excellent customer service. It will be your role to ensure that all standards are maintained during your shift. In this role, you will report to a Duty Manager but have strong working relationships with the Centre Manager and other members of the Rock Up team. Working in the arena will involve ensuring all H&S requirements are met (including safety briefings), supporting all customers with their clipping and climbing, offering support and encouragement and being able to show customers how to combat any fears on the climbing walls. The role is fun and rewarding!


Full training, fantastic team and a great working environment

Other details:

Please note: You must be resident in the UK and eligible to work.

About Rock Up (www.rock-up.co.uk). Rock Up is an exciting new concept in indoor leisure located in retail and other high footfall environments. Rock Up combines a fun and challenging climbing experience with soft play and a high-quality café serving home cooked food. Rock Up is a destination for the whole family. It has secured funding from investors and has a pipeline of a further fifteen sites in high footfall locations, such as shopping centres, retail and leisure parks.

How to apply:

Performance Clause: Applications will be required to include a one to three-page CV with a write up demonstrating how their skills and experience corresponds to our requirements. Please include your current salary and salary expectations.

Please send through to recruitment@rock-up.co.uk.