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Meet Santa at our Christmas Grotto!

Come and meet Santa in our magical Nordic Christmas Grotto

It's that time of year again!

Santa is back at intu Watford, ready to spread his festive cheer. From 22 November - 24 December,  little ones can come and visit the big man himself at our Nordic-themed Grotto.

Santa & his hard working elves will set up home in the gallery area (Palace car park level 1, above Next) up until Christmas Eve. All children that attend the Grotto will receive an age-appropriate gift, alongside a photo opportunity with Santa.

For an extra cost you can also purchase some fabulously festive merchandise, including a special photo print, a spinning bauble and glitter frame.

Book Here

The Grotto opening times are as followed:

22 November–1 December

Weekdays: 2pm–6pm, Saturday: 9am–6pm, Sunday: 11am–5pm

2–15 December

Weekdays: 10am–6pm, Saturday:  9am–7pm, Sunday: 10am–5pm

16–23 December

Weekdays: 9am–8pm, Saturday: 9am–7pm, Sunday: 10am–5pm

Christmas Eve:


There will be minimal walk-up slots in centre, so we advise you book online in advance to ensure you get your preferred time slot. Entry to the Grotto is £4 per child (plus £1.50 booking fee), adults do not have to pay to enter.

A maximum of 2 adults can accompany a child into the Grotto.  This is due to limited amount of space & to make it an enjoyable experience for everyone.

Special Educational Needs hours at the grotto will be as followed:

Sunday 24 November: 10-11am

Saturday 30 November: 9-10am

Thursday 5 December: 9-10am

To book a Special Educational Needs hour, please contact enquiries@magentastar.co.uk

Event Terms & Conditions