Tap and go
Our new Tap & Go service lets you use your credit or debit card to pay your car park tariff by simply tapping your card at the entry and exit panels of either our centre car park or multistorey car park.
What to do at the entrance barrier
- Have a contactless credit or debit card? Tap your card against the plate at the barrier until you hear a beep, this beep will confirm that your card is registered and may take a few seconds.
- Do not take a paper ticket at the entrance barrier. If you do take a paper ticket by accident you will need to insert that ticket into the ticket machines that are located in the car park at the end of your stay and pay using that ticket machine. Taking a ticket at the entrance barrier sadly overrides the Tap & Go system and means you will no longer be able to take advantage of this service during this particular visit.
What to do at the exit barrier
- Tap the card against the plate at the barrier until you hear a beep. Once you’ve registered your card, you'll see your car park fee pop up on the screen. Tap once more to pay, then you're done!
- Remember, always use the same card you used on the way into the car park to pay on the way out. This will help to avoid any delays for other vehicles.
We have 110 spaces reserved especially for disabled shoppers across both our car parks. If you have a Blue Badge, you qualify for 4 hours free parking. Get your ticket validated by showing your badge to a member of staff at the Customer Services Desk.
Electric car charging
Coming to see us in an electric vehicle? No problem! We currently have 32 lovely EV charging points across our multistorey and centre car parks. 8 charge points can be found on the top level of our multistorey car park and a further 24 can be found in the green car park accessed via Glasshouse Street.
The electric vehicle charging points are available to use seven days a week and can be used during our centre hours. If you have any issues you can contact a member of our car park team for assistance by pressing the help button on the pay on foot machines.
Parent and child parking
Our car parks provide easy, safe and direct access into the centre for shoppers with little ones. There are 90 parent & child spaces, located near to the customer lifts.
For prices, further information and to purchase your corporate parking pass, please contact our Car Park Team Leader Paul Beniston by phone on 0115 912 1280 or by email on firstname.lastname@example.org during our standard opening hours.