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Important centre update

All the latest centre information

As of the 19 October 2020 this site will not be monitored. Because of this we cannot guarantee that all information displayed is up to date. We would advise you contact individual stores directly before travelling to the centre to check their opening times.

Gift cards

From  Monday 19 October the centre will no longer be part of intu and instead will be managed by Savills.

As a result, from 19 October you will no longer be able to buy intu gift cards in centre.

The intu Victoria Centre gift card is valid for a year from purchase and existing cards can still be spent in stores at intu Victoria Cenre until the expiry date on your card is reached.

intu Gift Cards are issued by EML Payments Europe Limited (EML) who are the parent company of Flex-e-Card Limited, the UK-based provider of gift card services to intu – you will see Flex-e-Card’s name on the reverse of intu gift cards.

All funds associated with these cards are held in a designated client account under the control of EML only. EML settles with Mastercard on a daily basis for all transactions that occur on these gift cards.

This process is entirely independent of intu and will continue to happen regardless of ownership or control of intu. EML’s obligation is to its cardholders as per the terms and conditions of its cards, and to Mastercard as per its membership agreement.

As a result, there is no risk to any retail or leisure occupier of any intu centre to continue to accept intu Gift Cards, as all funds are entirely separate from those held by the intu business.

Contact details for Flex-e-Card should you have any further queries.

Telephone – 0844 7744277

Email -  customer.service@flex-e-card.com

Christmas Opening Hours

Listed below are the opening hours* for the Christmas period:

Black Friday 27 November:  9am - 7:30pm

Wednesday 2 December (Late night shopping):  9am - 7:30pm

Wednesday 9 December (Late night shopping):  9am - 7:30pm

Wednesday 16  December (Late night shopping):  9am - 7:30pm

Saturday 19 December  (Late night shopping) :  9am - 7:30pm

Monday 21 December: 9am - 7:30pm

Tuesday 22 December: 9am - 7:30pm

Wednesday 23 December: 9am - 7:30pm

Christmas Eve: 9am - 5pm

Christmas Day:  Closed

Boxing Day: 9am - 6pm

Wednesday 29th December: 9am to 7:30pm

New Years Eve: 9am - 6pm

New Years Day: 11am - 5pm

Wednesday 6 January (Late night shopping):  9am - 7:30pm

*Please check with individual stores what their opening hours

Government Guidance

As we cannot guarantee the information listed on the website is up to date, please be mindful that we will be following the most up to date government guidelines in relation to Covid-19 in centre, however this may not be communicated on this site.

On your visit to the centre please adhere to the current government guidelines, if you have any questions then please speak to a member of the team when in the centre.

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