• Applications for this job are now closed.
  • Expired: 14 Jan, 2019

Job title: Customer Services Assistant - Car Park

Job reference: REQ1385

Application closing date: 14/01/2019

Salary: £17,122.78

Package: intu put people at the heart of everything we do, so in return you will receive an above national living wage, contributory pension, holidays starting from 5.6 weeks a year (including bank holidays) and an annual cash bonus.

Job category/type: Customer Services/Guest Services

Job description: intu own and operate some of the biggest and well-known shopping and leisure destinations in the UK. We are passionate about our people and want to engage and develop our teams as much as possible. Our aim is to create a world class experience for our customers and our Customer Services Assistants are the key to delivering Joy to our customers.

intu Victoria is now seeking to employ a Customer Services Assistants (Car parks team) to work on a five days out of seven off rolling rota as part of our customer services team.  These customer services roles will focus on the car parks at the intu Victoria ensuring that our guests receive a world class experience as soon as they arrive at the centre.

To be successful in this role the suitable candidates will be able to demonstrate the ability to deliver a first-class experience. Key duties and responsibilities will include proactively engaging with customers throughout the car parks and shopping centre; assisting with lost cars, tickets and family members, logging complaints, incidents and dealing with lost property. In addition, candidates will be a visible ambassador for the centre in relation to meeting and greeting customers and taking care of all health and safety requirements. 

Candidates will be courteous in their communication, have a sense of pride in the delivery of a world class customer approach and be able to bring joy, to our customers shopping experience.

In return you will work for an organisation that pays the national Living Wage and invests in the development of its employees.

Apply here

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