Application closing date: 06/10/2017
Location: intu Victoria Centre
Salary: £16.448.88 per annum FTE (£7.90 per hour)
Package: intu put people at the heart of everything we do, so in return you will receive an above national living wage, contributory pension, holidays starting from 5.6 weeks a year ( including bank holidays) and an annual cash bonus.
Job category/type: Customer Services/Guest Services
intu own and operate some of the biggest and well known shopping and leisure destinations in the UK. We are passionate about our people and want to engage and develop our teams as much as possible. Our aim is to create a world class experience for our guests and our Guest Services Assistants are the key to delivering joy to our customers.
Intu Victoria Centre is now seeking to recruit two, Customer Services Assistant to work as part of seasonal fixed term customer services staff. We require staff to cover both weekend and weekday shifts of 16 hours each week from November 17 until Jan 18. To be successful in these role suitable candidates will be able to demonstrate the ability to deliver a first class guest experience.
Key duties and responsibilities will include proactively engaging with guests throughout the shopping centre, handling guest complaints and queries, recording guest feedback, selling gift cards, cash handling and ensuring that the health, safety and wellbeing of our customers is maintained to the highest standard.
If you have an excellent customer focused approach, a friendly and confident disposition with clear communication skills we would like to hear from you.