Customer Service Advisor (15 hours per week, Saturday & Sunday)
Job reference: REQ0507
Application closing date: 30/09/2017
Location: intu Victoria Centre
Salary: £16,488.89 per annum FTE (£7.90 per hour)
intu put people at the heart of everything we do, so in return you will receive an above national living wage, contributory pension, holidays starting from 5.6 weeks a year (including bank holidays) and an annual cash bonus.
Job category/type: Customer Services/Guest Services
intu own and operate some of the biggest and well known shopping and leisure destinations in the UK. We are passionate about our people and want to engage and develop our teams as much as possible. Our aim is to create a world class experience for our customers and our Customer Services Assistants are the key to delivering Joy to our customers.
intu Victoria is now seeking a Customer Service Advisor to work 15 hours per week, Saturday & Sunday as part of our team.
To be successful in this role the suitable candidates will be able to demonstrate the ability to deliver a first class experience. Key duties and responsibilities will include proactively engaging with customers throughout the shopping centre, handling customer complaints and queries, recording customer feedback, selling gift cards, cash handling and ensuring that the health, safety and wellbeing of our customers is maintained to the highest standard.
If you have an excellent customer focused approach, a friendly and confident disposition with clear communication skill we would like to hear from you.