Barista - Birdhouse Coffee Shop

Number of vacancies: 4

Number of hours: 40, 16, 12 and 8

Job Brief:

Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and sandwiches.

What a typical day could include:

  • Welcomes customers by determining their coffee interests and needs.
  • Educates customers by presenting and explaining the coffee drink menu; answering questions.
  • Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
  • Generates revenues by attracting new customers; defining new and expanded services and products.
  • Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and food for coffee bar.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe and healthy work environment by following organization standards and HSE regulations.
  • Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
  • Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Updates job knowledge by participating in educational opportunities: reading coffee retail trade, and food service publications: maintaining personal networks.
  • Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills and experience:

  • Previous customer service experience in a service related industry
  • Ability to work well under pressure with high customer traffic
  • Taking initiative and working well independently
  • Attention and an eye for detail
  • Flexible and works well with a team
  • Knowledge of health, safety, and hygiene in the retail food production environment

Apply here

 

 

 

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