Employer:            Topman

            Role:                     Team Leader

            Department:       Retail

             Reporting to:      Manager

             Location:             Uxbridge

              Salary/Wage:       TBC

              Contract:             30 Hours per week

            Working Hours: Fully Flexible 7 days a week

           Summary of the role:

You will lead a team of 5 - 6 employees, drive their performance and set the standard.Supervise all aspects in Topman, sales floor, stockroom and customer service.You will be responsible for KPI performance, developing your team and playing a big part in communication to the team.To be resilient and adaptable in decision making and supporting your manager.

            Main Duties and Responsibilities:

  • Genuine love for Topman and proud to be a Brand Ambassador.
  • Passion for customer service, ensuring the customer remains at the forefront of everything that the team do.
  • Strong understanding of how to use commercial tools in order to effectively identify risks and opportunities.
  • Strong awareness of local knowledge to pro-actively seek, anticipate and respond to shifting trends and new market opportunities.
  • Engaging leadership style that empowers the team.
  • Proactive approach to self-development as well as the development of others.
  • Willingness to take responsibility and accountability for making decisions and communicating them effectively to the team.
  • Creating a culture where well-being matters and good performance is rewarded and recognised.
  • Ability to react quickly to changing situations, and delivering at pace.
  • 3 plus years retail experience.
  • Previous Supervisor or Leader experience preferred but not essential.

  Qualifications, Experience and Expectations of employer:

To apply please pop into our store and mention you saw this advert.

 

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