Employer:            The Amazing Chocolate Workshop

Role:                     Retail Branch Manager

Department:        Retail

Reporting to:       Manager

Location:              Intu Uxbridge

Salary/Wage:       £10 Per Hour – Paid Weekly

Contract:              Full Time- 40 Hours

Working Hours: TBC

Summary of the role:

The amazing chocolate workshop is looking for confident, charismatic, vibrant, out-going experienced managers, to join our team for our Christmas campaign at Intu Uxbridge. You must be available FULL TIME during the campaign period, 12th October – 29th December. You must work all Saturdays, the first two October campaign launch dates, and Friday 23rd & Saturday 24th December.

Main Duties and Responsibilities:

  • Manage 10-15 team, staff rota, ensure stand is always fully staffed
  • Minimum 40 hour working week, spanning 5 days per week, including Saturdays
  • Showcase our amazing chocolate by answering questions, demonstrating products, handing out samples and bringing attention to the stand
  • Selling our products to customers, making up gift boxes and handling cash
  • Staff training and on-going staff supervision
  • Monitor and deliver all team members consistent high standards of working practise, performance, sales targets
  • Well-presented product display at all times, stock rotation, weekly stock orders
  • Maintain stand cleanliness in accordance with hygiene, health &safety, and retail standards policies
  • Manage daily opening up & closing down procedures, cashing up, banking and timely reporting of daily trading figures
  • Pre-empt and troubleshoot problems quickly, react positively and effect regular communication with line managers

Qualifications, Experience and Expectations of employer:

RESPONSIBILITIES:

  • Stand must never open later or close earlier than designated trading times
  • Staff must perform to high standard and pro-actively sell the product
  • Weekly stock orders must be actioned on time each week, ensuring the stand never runs out of important stock items
  • Stand must always be clean & tidy with well-stocked, well-presented display
  • No negative issues to be reported from shopping centre or customers

ESSENTIAL SKILLS:

  • Mental arithmetic: you will need to be able to add up the different product prices.
  • Positive, enthusiastic, pro-active, adaptable, outgoing, confident
  • Chatty personality, with excellent people and customer service skills, to engage with our clientele
  • Good timekeeping, punctual & reliable

How to apply: To apply, please send you CV and covering letter to manage@thechocolateworkshop.co.uk

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