Employer:              Odeon

   Role:                      Team Member

   Department:         Cinema

   Reporting to:        Cinema Manager

   Location:               Uxbridge

   Salary/Wage:        £6.50 (21 yrs and older) £5.92 (18yrs-20yrs)

   Contract:              TBC

   Working Hours:     TBC

   Summary of the role:

The team member is responsible for delivering a high level of guest service, communicating effectively company initiatives that enhance the guest experience. They will operate safely in their designated areas whilst demonstrating the company values. The team members are responsible for maintaining high levels of cleanliness within all areas of the cinema. Team members report to the duty manager with a strong link to the team leaders when on shift. Team members work as part of the cinema team in all areas, providing premier service for all our guests.

Main Duties and Responsibilities:

Essential Skills

  • In all circumstances it is essential to greet every guest with a smile and positive attitude.
  • Maintaining the cleanliness of the cinema is a critical part of a team members role
  • Friendly, energetic, and enthusiastic with excellent communication skills, including active listening and the ability to retain information
  • Reliable and flexible
  • Strong team players possessing excellent guest service skills
  • Attention to detail and accuracy
  • Self-motivated with a commitment to completion of tasks to a high standard
  • Able to maintain performance under pressure or in a stressful situations resilient

Qualifications, Experience and Expectations of employer:

  • Previous work experience in a guest or customer facing role.
  • Cash handling
  • To apply visit www.odeoncareers.co.uk

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