£19,993.60 FTE (£9.13p/h)
intu put people at the heart of everything we do, so in return you will receive an above national living wage salary, contributory pension, 28 days holiday, rising to 30 days after 4 years ( including bank holidays) and a seasonal cash gift.
intu own and operate some of the biggest and well known shopping and leisure destinations in the UK. We are passionate about our people and want to engage and develop our teams as much as possible. Our aim is to create a world class experience for our customers and our Customer Services Assistants are the key to delivering Joy to our customers.
intu Uxbridge is now seeking to employ a Guest Services Assistant (Car park team) to work on a 4 on 4 off rolling rota as part of our Guest Services team. This customer services role will focus on the car parks at intu Uxbridge ensuring that our guests receive a world class experience as soon as they arrive at the centre.
To be successful in this role the suitable candidate will be able to demonstrate the ability to deliver a first class experience. Key duties and responsibilities will include proactively engaging with customers throughout the car parks and shopping centre; assisting with lost cars, tickets and family members, logging complaints, incidents and dealing with lost property. In addition candidates will be a visible ambassador for the centre in relation to meeting and greeting customers and taking care of all health and safety requirements.
To be successful in this role, candidates will be courteous in their communication, have a sense of pride in the delivery of a world class customer approach and be able to bring joy, to our customers shopping experience.