• Applications for this job are now closed.
  • Expired: 31 Aug, 2018

Date posted: 15/08/2018

Application closing date: 31/08/2018

Location: intu Uxbridge

Package

intu put people at the heart of everything we do, so in return you will receive an above national living wage, contributory pension, holidays starting from 5.6 weeks a year (including bank holidays) and an annual cash bonus.

Job Description

intu own and operate some of the biggest and well known shopping and leisure destinations in the UK. We are passionate about our people and want to engage and develop our teams as much as possible. Our aim is to create a world class experience for our customers and maintaining our facilities and health and safety to the highest standard is at the forefront of this experience.

intu Uxbridge are now seeking to recruit a Customer Service Apprentice. This is a fantastic Opportunity to start your Customer Service Apprenticeship in a varied role in a commercial environment.

In the first year the Apprentice will spend several weeks in each department that assists in running a shopping centre: Marketing, Business Support, Environmental Services, Customer Services, Health and Safety to name a few.

In the second year, the Apprentice will get the opportunity to choose the area they enjoyed the most and spend a year learning in that department.

Duties will involve -

  • Administration Duties
  • Liaising with customers
  • Taking queries by phone and e-mail
  • Data entry
  • General duties to support the back of house team in the shopping centre

We are looking for someone who understands the importance of Customer Service, in any role taken on. Someone prepared to take on a range of duties and have some fun while at work!

Desired qualifications:

GCSE's, or equivalent, passes are preferred but not essential as Functional Skills in maths and English will be completed.

Training provided:

PARAGON SKILLS have the ENERGY & EXPERIENCE to give you the EDGE in kick starting your career. Our Learning and Development Coaches will deliver outstanding teaching and learning to help ENERGISE you to complete your apprenticeship training and leave you confident to EXECUTE tasks to the highest standard.

Paragon will provide the training for this apprenticeship within your company's site therefore there is no need for you to attend an outside training facility at any time.

On completion of this apprenticeship you will receive:

  • Diploma Level 2 in Customer Service
  • Functional Skills in Maths, English & ICT Employment (if required)
  • Employment Rights & Responsibilities
  • Personal Learning & Thinking Skills.

Future prospects:

Guaranteed a full time job after 2 years for successful candidates.

This role is Monday to Friday 9am - 5pm. However there may be times when flexibility is needed

Apply Here

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