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Families

There’s fun for the whole family at intu Uxbridge

Top things to do for families

Family Club

The intu family club is free to join and you will receive exclusive offers and discounts, a gift for your little one, a membership pack, a magazine and much more!

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Family services

  • Play area

    Shopping doesn’t have to be boring for kids. Enjoy your shopping trip and let the little ones blow off steam.

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  • Fun buggies

    Let's face it, shopping can be dull for little ones... but not at intu Uxbridge. Here, you can collect a Fun Buggy to keep them entertained!

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  • Parent and baby rooms

    When a nappy needs changing, mummy needs a rest, or a toddler needs taming, our parent and baby rooms are on hand to give you a calming...

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  • Highchairs

    Meal times are never easy when out with children, and so our restaurants have plenty of high chairs available for free.

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Safety at intu Uxbridge

Lost children

The intu Uxbridge Safe Hands scheme is part of our family facilities, we offer a hotline number to assist parents and guardians in finding children who have been separated whilst out shopping. Please call 01895817540 to speak directly to our Customer Service team who will help you.

Tips for parents

  • Teach your child to recite their name, address and telephone number.
  • Get a free wristband from the Customer Services Desk
  • Sew or write their surnames only in any clothing.
  • Encourage young children to stay close and hold your hand or trolley.
  • Make sure that children know that intu Uxbridge staff wear orange scarves and ties and also intu name badges - look for the little bird!
  • If you have lost a child inside a store, enquire at the nearest till. If on the malls ask a member of intu Uxbridge staff or at a Customer Services Desk.
  • Children remain your responsibility. Please DO NOT leave them unsupervised, especially when using lifts and escalators.

If you are little and lost

  • STOP, stand still and LOOK around. DO NOT run around.
  • If you see the person you came with, go straight back to them and hold their hand.
  • If you cannot see the person you came with go straight to the till if you are in a shop.
  • If you are out in the malls look for a member of intu Uxbridge staff who has an orange scarf or tie and name badge on.

Free wristbands

Losing a child, even for a few moments, can be very distressing and so for peace of mind you can visit our Customer Information Desk on the Upper Mall to collect a free wristband for your child. If your child gets lost our number is on the wristband so any found children can be reported to us straight away. If you have lost of found a child please talk directly to our friendly Security or Customer Services team.

These wristbands are bright, waterproof and tough, so as well as shopping they are ideal for other days out or journeys into busy towns and cities.

Child safe zones

Losing a child, even for a few moments, can be very distressing and so for peace of mind you can visit our Customer Information Desk on the Upper Mall to collect a free wristband for your child. If your child gets lost our number is on the wristband so any found children can be reported to us straight away. If you have lost of found a child please talk directly to our friendly Security or Customer Services team.

These wristbands are bright, waterproof and tough, so as well as shopping they are ideal for other days out or journeys into busy towns and cities.

Family-friendly places

Food & drink

Stores