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Supervisor

please email trafford-jj@rockretail.co.uk or come into the Jack & Jones concession in Debenhams to see a member of staff.

HEADROCK RETAIL LTD is an expanding business with +50 JACK&JONES concessions that have opened within the last 3 years within Debenhams stores across the UK.

Established in 1990 as a jeans brand; JACK&JONES is a commercial menswear Jeans brand made up of Lifestyles with JEANS being the back bone of the brand. JACK&JONES is one of Europe’s leading menswear brands with near 1,000 retail stores in 38 countries.

Here at HEADROCK we have more new concessions planned for 2019 and as our expansion continues at pace this comes with exciting opportunities for career development.

THE ROLE:

As a supervisor you will use your passion for service and fashion to maximise sales, while supporting the running of the concession and supporting the concession manager and assistant manager.

RESPONSIBILITIES:

  • To ensure the concession sales performance is maximised to its full potential and targets are consistently met or exceeded.
  • To live and breathe our Core Values inspiring your team to be true ambassadors of our brand and deliver exceptional customer service at all times.
  • To build excellent relationships and work closely with the host store Management to ensure that all opportunities for our brand are maximised in line with host store policies.
  • To maximise the profitability of your concession through demonstration of cost conscious practices.

SKILLS/EXPERIENCE REQUIRED:

  • Excellent written and oral communication skills.
  • Customer focused.
  • A self-starter who works from own initiative.
  • Open and Honest.
  • Sense of responsibility and commitment to achieving excellence.
  • Positive character with a “can do” attitude.
  • Passionate about our brands / product.
  • Passion for denim, fashion & high street trends.

YOUR REWARD:

  • Excellent opportunities for career progression.
  • Competitive salary.
  • Continuous training and development.
  • Generous staff discount and uniform allowance.