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Quiet hour

A quieter shopping experience

In support of The National Autistic Society’s Autism Hour, we host regular quiet hours on the first Monday of each month all year round from 4pm to 5pm.

Our shops take simple steps where possible to create a more autism-friendly experience, such as turning down music and dimming bright lights.

For some people, shopping centres can be a stressful experience. If you see, hear, or feel the world in a different way, we'll be making simple steps to improve the shopping experience for our customers throughout the year with our Quiet Hours.

From autism to dementia, this hour is for anyone who prefers a more quiet setting within intu Potteries. We'll turn down the music, dim the lights, and our staff will be on hand with guides to the centre that may be of use.

Quiet Hour dates in 2020

Monday 6th July

Monday 3rd August

Monday 7th September

Monday 5th October

Monday 2nd November

Monday 7th December

Download our autism guide

Quiet Hour at The Entertainer

Did you know that children's toy store The Entertainer also offer a Quiet Hour? This happens every Saturday from 9am - 10pm.

Quiet appointments at Clarks

We know that some kids can find shopping for shoes a little overwhelming. So if your child would prefer a shopping experience without the usual crowds, noise or bright lights, get in touch with your local Clarks store and book a “Quiet Time” appointment now on  01782 265170.