intu Potteries, Staffordshire and South Cheshire’s most popular retail and leisure destination, has successfully achieved the Investors in People gold standard.
This outstanding achievement highlights intu and intu Potteries as an employer of choice; leading, empowering and supporting employees effectively as part of one aligned organisation.
In 2013, intu Potteries brought together our facilities management and operational staff in-house to deliver the intu brand promise. This distinctive business model has unified all employees and has focused them on creating compelling experiences for its 12 million annual visitors.
Paul Francis, general manager at intu Potteries said: “Achieving IPP gold is a huge success and shows our commitment to being a great employer that creates an outstanding place to work.
We achieved silver accreditation in 2015, and have continued to build on this success. Our employees are great people and we nurture their passion and ingenuity so that they can create compelling shopping experiences that put a smile on our customers’ faces.”
intu provides additional support and customer service for our customers with dementia, their families and carers.
Following our drive to make our centres autism friendly, this year we are working towards becoming dementia friendly, using Dementia Action Week as an opportunity to raise awareness and create some dementia friendly activities.
Some of the activities we will be doing throughout the…Read more
Our corporate responsibility (CR) initiatives are closely tied to the successful running of our centres and help deliver operational excellence. Equipping staff to meet the needs of customers with autism or ensuring, via our skills programmes, that retailers can access a better-prepared talent pool of potential employees – these activities directly support the welcome our customers receive at our …Download
Shoppers can be assured that they’re in very safe hands when visiting intu Potteries in Stoke-on-Trent, as the team is celebrating the achievement of the Park Mark – Safer Parking Scheme award for 16 years running! Plus, they have been awarded Park Mark status for the surface car park adjacent to its leisure complex which includes 7 restaurants and a 9-screen cinema.
A Park Mark is awarded to…Read more