• Applications for this job are now closed.
  • Expired: 14 Oct, 2018

Job title: Customer Service Assistant

Job reference: REQ1258

Date posted: 01/10/2018

Application closing date: 14/10/2018

Location: intu Potteries

Salary: £17,894.45 per annum FTE (£8.58 per hour)

Package: intu put people at the heart of everything we do, so in return you will receive an above national living wage, contributory pension, holidays starting from 5.6 weeks a year (including bank holidays) and an annual cash bonus.

Job category/type: Customer Services/Guest Services

Job description
intu own and operate some of the biggest and well known shopping and leisure destinations in the UK. We are passionate about our people and want to engage and develop our teams as much as possible. Our aim is to create a world class experience for our customers and our Customer Services Assistants are the key to delivering Joy to our customers.

intu Potteries is now seeking a Customer Service Assistant to work 30 hours per week on a permanent basis covering shifts will include weekends and late nights on a Thursday as part of our customer service team. To be successful in this role the suitable candidate will be able to demonstrate the ability to deliver a first class guest experience. Key duties and responsibilities will include proactively engaging with customers throughout the shopping centre, handling customer complaints and queries, recording customer feedback, selling gift cards, cash handling  and ensuring that the health, safety and wellbeing of our customers is maintained to the highest standard. 

If you have an excellent customer focused approach, a friendly and confident disposition with clear communication skill we would like to hear from you.

In return you will receive an hourly rate above the living wage of GBP 8.58 per hour, uniform, and free parking.

Apply here

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