Autism guide

Our monthly Autism hour is the first Monday of every month from 4pm until 5pm.

We understand that for some people with autism spectrum conditions (ASC), sensory or additional needs a visit to a busy shopping centre can be a daunting experience. To help make your visit as enjoyable as possible, intu have been working in partnership with North Staffs Asperger/Autism Association and their team of autism specialists, to develop a number of helpful resources for individuals with autism and their parents / carers.

We have developed a visual guide to the centre, which aim to support you from the early stages of planning a visit, arriving at the centre, information about the amenities and what to do in an emergency. The pack contains a visual guide, alert card, wristband and a distraction toy.

We have also developed alert cards that can be used throughout your visit at your discretion along with awareness bands.
You can download the booklet and alert card below or pick up your copy from our customer services desk.

Our staff have been trained on how best to help parents/carers and people with autism spectrum conditions.

Download our Autism Friendly Visual Guide 

Download our Autism Alert Card