Centre info

From travel options to opening times and customer services

Opening times

Getting here

intu Potteries
intu Potteries, Quadrant Road, City Centre, Stoke-on-Trent, ST1 1PS


Customer services

  • Toilets

    We have female, male and disabled toilets

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  • Cash machines

    You can find cash machines all around the centre

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  • Customer service desk

    Visit our customer service desk where our team are more than happy to help

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  • Watch repairs

    Have your watch repaired at Timpson on the upper mall

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  • Ear piercing

    Getting your ears pierced is so easy and safe at Claire's Accessories. There's no need to make an appointment.

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  • Mobile phone charging points

    Ran out of battery?

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  • Wheelchair hire

    Wheelchairs are available for free hire from our customer service desk.

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  • Parent and child spaces

    We offer parking for families

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  • H20 Car Valeting

    Visit the car valeting service on level 4 of our car park

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  • Electric car charging

    We have 4 dedicated EV charging bays at intu Potteries

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  • Disabled parking spaces

    Disabled spaces are available in our car park on every level

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  • Fun Buggy

    Put the little ones in the driving seat of an intu Potteries fun buggy. It's more fun then you can toot your horn at!

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  • Parent and baby room

    When a nappy needs changing, mummy needs a rest, or a toddler needs taming, our parent and baby room is on hand to give you a calming...

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  • Kids soft play area

    Under 5s can have a ball in the soft play area at intu Potteries on the middle mall by Lush.

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  • Amazon Lockers

    We have an Amazon Locker self-service kiosk where you can receive or return your parcels. Select 'Flax' as your Amazon locker location.

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  • Free Wi-Fi

    Stay connected wherever you are with free Wi-Fi!

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  • Click & Collect

    Buy online and pick up in centre with our Click & Collect service - it’s shopping made easy!

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  • Collect+

    Buy online and pick up in centre at your convenience with Collect+

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Gift card

Offering a world of choice, intu Gift Cards are redeemable in a wide range of stores, restaurants and leisure facilities within intu.