Apple - Specialist

Apple are looking for a specialist to join their team!

Job summary

As a Specialist, you help create the energy and excitement around Apple products, providing the

right solutions and getting products into customers’ hands. You understand that the Apple Store is

dedicated to delivering a customer experience that’s unlike any other. It starts with you

discovering customers’ needs. And with the support of your store team members, you match those

needs with the right products. Every day is an opportunity for you to turn another Apple Store

visitor into a loyal Apple customer.

Key Qualifications

• Ability to deliver great customer experiences in a very active environment and to be

invigorated by constant personal interaction.

• Strong interest in technology, particularly Apple products, and agility at learning new

products and features.

• Strong communication skills that let you converse as freely and comfortably with small

groups as with individual customers.


As a Specialist, you’re highly skilled at uncovering customers’ needs, then following through with

enlightening solutions. Not only are you the first person customers meet when they enter the

store, you’re also the person who guides them — advising, selling and even setting up their new

products. You perform other roles within the store too, whether it’s maintaining visual

merchandising or assisting team members. Always curious, you stay on top of news about

products and initiatives, ready to apply your learning in customer interactions. Your success is

measured by team and individual productivity as well as overall store performance. You’re proud

to represent Apple, and you get great satisfaction from helping customers develop lifelong

relationships with Apple.

Additional Requirements

• You’re passionate about Apple and eager to share that passion with others.

• You’re willing to learn and embrace Apple’s unique style of service.

• You have strong people skills — you’re approachable, a good listener and empathetic.

• You’re fluent in the local language.

• You’ll need to be flexible with your schedule. Your work hours will be based on business


Have we sparked your interest?

Then we look forward to receiving your application incl. CV: www.apple.com/jobs/uk/retail