• Applications for this job are now closed.
  • Expired: 30 Sep, 2018

Profile Summary

  • A loyal team member who is passionate and knowledgeable about the Oasis brand, product and customer. An individual who can provide exceptional customer service at all times and acts as an ambassador for the brand.

Attitude

  • Enthusiastic and passionate about the brand, product and customer.
  • Bubbly personality
  • Confident and outgoing
  • Motivated
  • Positive
  • Looks the part
  • Inspires
  • Team Player
  • Flexible regarding shift and working patterns

Main duties

  • Deliver great customer service whether the manager is there or not
  • Achieving and going beyond the Oasis Service Values
  • Approach the customer and talk through current product ranges in order to build and achieve the sale
  • Acting as a brand ambassador
  • Maintain sales floor standards so that the Oasis customer is presented with an “aspirational” shopping environment
  • Maintain visual merchandising standards on the sales floor, and to be aware of best sellers etc.
  • To continually update own product knowledge
  • Increase customer loyalty and improve sales performance by promoting the Oasis/host store card
  • Help process deliveries and replenish shop floor
  • Assist management to reduce stock loss by remaining alert and reporting all suspicious incidents
  • Utilise all forms of business communication i.e. notice board and trading diary
  • Consistently support own and store targets
  • Own and drive own personal development
  • Comply with Company Guiding Principles and requirements at all times
  • Undertake additional tasks as required

Essential personal skills

  • Listening and questioning
  • Offering advice
  • Communication and interpersonal skills
  • Being approachable even when carrying out a task
  • Knowing when and how to approach customers
  • Able to strike up a conversation

Essential Knowledge

  • Of customer profile in the store/concession
  • Of own behaviour and how it impacts on the team and customer
  • Of inspiring customers to help achieve sales
  • Of competitors
  • Of fashion trends
  • Of current stock packages
  • Of outfit building
  • Of stock-loss and how it can occur in a store

To apply for this role please send a CV and cover letter detailing minimum and maximum hours you are looking for to OAS2180@oasis-stores.com

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