Throughout the lockdown period, intu Metrocentre have been operating on a partially open basis, supporting essential services such as pharmacies, supermarkets and banks. Following Government guidance, you will now gradually see more of our stores and facilities at intu Metrocentre open.
The safety and wellbeing of our visitors and teams is our top priority, and as a result, the experience for everyone that visits one of our centres will be different to normal. This is so we can keep everyone as safe as possible when they choose to visit us. A small number of our team will be on hand to make sure our centres remain clean and safe places to visit. To learn more about what to expect, visit our dedicated safety and wellbeing page.
Other key information for your visit:
We’ve introduced a one-way flow system around the centre detailed on our updated centre map. Please view the updated centre map to plan your visit and find out where the carparks, entrances and toilet facilities are open from Monday 15 June.
- Blue multi storey (ground floor only)
- Blue surface car park
- Green surface car park
- Red surface car park
- Yellow surface car park
- Yellow multi storey (ground floor only)
- Upper green mall
- Upper blue mall
- Exhibition Square
Baby feeding/changing facilities:
- Exhibition Square family room
Baby changing (private rooms only):
- Exhibition Square
- Upper Blue Mall
- Upper Green Mall
For further information on how our centre will be operating at this time, please read our FAQ page.
Stores open from Monday 15 June
The list below are the stores that are currently open at intu Metrocentre from Monday 15 June. We will be updating this list on a daily basis, please come back to check which retailers are open.
Individual store times are subject to vary, so please check with the store directly before setting off.
Claire's (Blue and red mall)
David Summerfield (Red mall)
EE (Red and platinum mall)
Goldsmiths - By appointment only. Please contact store on 0191 493 2288
The Glasses Factory - By appointment only. Please contact store on 0191 460 5869
H20 (Blue and yellow zone)
Hays Travel (Blue mall)
Hays Travel (Green mall)
Krispy Kreme (Kiosk)
Pandora (Blue mall)
Sweets Galore (Yellow and Blue mall)
Timpson (Green and red mall)
Vision Express - Eye tests now available. Call to book on 0191 460 0644
WH Smith (Green mall)
Food & Drink (takeaway and collection only)
McDonald's (Yellow mall)
Subway (Yellow mall)
MetroOasis and Metro Retail Park
We’d recommend browsing our updated centre map which will come in to effect from Monday 15 June 2020. Please take a look at the update centre map to plan your visit to intu Metrocentre to help you navigate the centre and services during this transitional period.