Family facilities

Fun buggies

intu Metrocentre fun buggies are available for hire from all our customer service desks. There is a charge of £3.00 per hour to hire of a single buggy, or £4.00 per hour for a double buggy along with a returnable cash deposit of £10.

Fun buggies are suitable for children aged over 12 months who are able to sit unaided whilst also meeting our maximum height restriction of 105 cm. Make sure you pick up a fun buggy driving licence from our customer services desks, collect a stamp each time you hire a you will receive your sixth hire for free.*

*Children must be over 12 months old and no taller than 105 cm. Management reserve the right to retract or amend at any time. No monetary value. Customers must receive a stamp from 5 separate fun buggy hires to qualify.

Buggies are subject to availability and cannot be reserved.

For more information, please contact us on 0191 493 0200.


Outdoor play area

The outdoor play area located outside the Qube at intu Metrocentre is designed to provide challenging fun for children from 3-10 years old, and is also accessible to children with a wheelchair. With a fireman's pole, climbing walls, and dance chimes there are plenty of activities to keep little ones entertained and give mums and dads a rest! The play area is located outside the entrance to the new intu Metrocentre Qube near the yellow mall car park. Please note that children must be supervised when in the play area.

Indoor soft play

A free soft play area has opened at intu Metrocentre - providing hours of entertainment for young visitors aged four and under. 

Up to seventeen children can enjoy the play equipment, located in the Forum, near Next, at any one time, giving little ones the opportunity to play, explore and use their imagination in a fun, safe and stimulating environment. 

Softplay recommended rules of play:

  • All children must be accompanied by a supervising adult at all times
  • Socks should be worn at all times whilst on the play equipment
  • Please follow the centre's code of conduct - more details available at customer services. 

Namco Funscape Soft Play

Namco Funscape all provide a special mega-fun zone with little ones up to eight years old can run around and have loads of fun in a safe and secure indoor environment, whilst parents and guardians can sit back and relax. Entry to the large soft play area is £4.95.

Namco Funscape also hold very popular children's birthday parties. To book, please call the planner party team on 0191 406 1066.