All Competitions

Win magical rewards and a holiday to Disneyland® Paris!

We've hidden hundreds of Mickeys within intu Metrocentre. Find them all for a chance to win the grand prize

Bringing magic to your shopping experience with Disney on Ice

To celebrate 100 Years of Magic, we've teamed up with Disney On Ice to give you the opportunity to win tons of magical rewards from our retailers all around the shopping centre, plus the chance to win a family holiday to Disneyland® Paris! We’ll also be giving out tickets to see Disney On Ice celebrates 100 Years of Magic at the Utilita Arena this coming Autumn.

Win a magical holiday to Disneyland® Paris

Imagine a land where the wonderful world of Disney comes alive. Imagine Disneyland® Park, where make believe is real. And Walt Disney Studios® Park, where the magic of Disney meets the magic of cinema. Imagine you are here... In a Resort as big as imagination itself. Welcome to Disneyland® Paris. A holiday destination like no other.

The Magic is Closer than you think. The lucky winner and three guests will win a holiday to Disneyland Paris, this magical prize includes:

  • Two nights’ accommodation at a Disney Hotel
  • Return transport to Disneyland® Paris
  • Three-Day Park Hopper Tickets valid for entry into Disneyland® Park and Walt Disney Studios® Park
  • Meal vouchers for all guests during the entire stay

How to play

From Monday 22nd July, hundreds of Mickeys will be hidden all around our shopping centre and inside the retailers.

Find as many as you can using your smartphone to unlock magical rewards from retailers inside intu Metrocentre.

There are 300 Mickeys to find. Find 100 Mickeys and you’ll go into the draw to win a holiday to Disneyland® Paris.

We’ll also draw five separate winners to see Disney On Ice celebrates 100 Years of Magic this Autumn!

Play here

Please read the competition Terms & conditions.

Competition Terms & Conditions

Terms and Conditions for the Unlock the magic 2019 competition

These are the terms and conditions for the Unlock the magic 2019 competition found at www.intu.co.uk/metrocentre and in centre.

1.    The promoter of this competition is intu Metrocentre, Gateshead, Tyne & Wear, NE11 9YG, a company registered in England 07085128 (“we”, “us” or “our”).

2.    To participate in the competition you must submit your competition entry form (see section 7 below) between 29/07/19 and 01/09/19 (the “Competition Period”). Entries submitted outside of the Competition Period will not be valid.

3.    If you wish to participate in the competition you agree to these terms and conditions (“Terms”). By entering the competition, all entrants will be deemed to have accepted these Terms, so please read these Terms carefully.


4.    The competition is only open to legal residents of the UK aged 18 or over for the duration of the Competition Period. The competition excludes employees and contractors, agents and service providers of intu Metrocentre, any member of the intu properties plc group, or any retailers at intu Metrocentre, as well as any family members of such employees or contractors and anyone professionally associated with this competition.

5.    Entry into the competition is restricted to one entry (see section 7 below) per individual person. No purchase or payment of any form is required for entry into the competition.

6.    All entry instructions for the competition will form part of these Terms. Entry instructions can be found at https://intu.co.uk/metrocentre/competitions/unlock-the-magic-of-disney or are available at the Customer Services desk at intu Metrocentre.

7.    To enter the competition, please complete and submit the official entry form available on https://unlockthemagic.co.uk; Entries must be submitted by the specified closing date (see section 2 above). Individuals who do not follow all of the instructions in these Terms, provide the required information, successfully submit their entry, timely submit their entry, and/or abide by these Terms may be disqualified. Automated entries are prohibited, and any use of automated devices will cause disqualification. Any entrant that attempts to complete or submit fraudulent entries, and his/her entries, will be disqualified. Entrants may not enter with multiple e-mail addresses nor may entrants use any other device or artifice to enter multiple times or as multiple entrants. Any entrant who attempts to enter with multiple e-mail addresses, under multiple identities, or uses any device or artifice to register multiple times will be disqualified and forfeits any and all prizes won. Multiple entrants are not permitted to share the same e-mail address. Should multiple users of the same e-mail account enter the competition and a dispute thereafter arise regarding the identity of the entrant, the authorised account holder of the said e-mail account at the time of entry will be considered the entrant. Authorised account holder is the natural person who is assigned an e-mail address by an Internet access provider, on-line service provider or other organisation, which is responsible for assigning e-mail addresses or the domain associated with the submitted e-mail address. Potential winner may be required to show proof of being the authorised account holder.

Prize(s) & Winning

8.    One winner will receive a trip to Disneyland® Paris which includes:

·         Two nights’ accommodation at a Disney Hotel

·         Return transport to Disneyland® Paris

·         Three-Day Park Hopper Tickets valid for entry into Disneyland® Park and Walt Disney Studios® Park

·         Meal vouchers for all guests during the entire stay

9.    Entrants may also be eligble to win rewards from our retailers and these rewards must be redeemed within the 1 hour timeframe. You must present the screen to the retailer with the live countdown in order to receive the reward. Screen shots of the reward page will not be accepted. The rewards may be: 20% off at Disney Store, free cookie from Subway, a free bowling game at Namco Funscape, 20% off food bill from ASK Italian, free classic doughnut from Krispy Kreme, free tea or coffee from Wetherspoons, 50% off food and hot drinks from Bakers + Baristas, free refillable fountain soda from MOD Pizza, free classic cookie from Millie’s Cookies, free tub of ice cream from Big Lukes, free soft drink from Fattoush Lounge, free soft play at Namco Funscape, 10% of full price item at Baytree Interiors, free Jasmine Bubble Tea at MooBoo, 10% off full price item from Fraser Hart, 50% off 12x12 or 12x16 canvases from Jessops, free regular hot drink from Petit Delice, 20% off Jellycat soft toy or Jellycat book from handPICKED, free garlic bread for the table at Bella Italia, £5 off when you spend £20 at The Bodyshop, 20% off full price items from Claire’s accessories, free dessert from ASK Italian, free ice cream from Hotel Chocolat, 100 free regular hot drinks from Caffe Botanico in House of Fraser, £1 muffin from Starbucks, 20% off full price item at Claire’s Accessories, a welcome pack that includes a model for ages 8+ from Warhammer, £1 cookie from Starbucks, mystery prize from TGI Fridays, 50% discount on Disney T-Shirt from Miss Vanilla, free pancakes from Thaikhun, kids eat free at ASK Italian, £1 brownie from Starbucks, 10% off at Cath Kidston.

10. We reserve the right to: (i) award an alternative prize of equal or greater value; (ii) subject to section 20 below, in unavoidable circumstances vary the closing date for the competition; (iii) cancel or refuse any individual’s entry to the competition if they are in breach of these Terms; and (iv) in exceptional circumstances amend these Terms, in which case we will notify such changes to entrants and potential entrants.

11. The prize winner(s) will be randomly drawn by an independent person selected by us in accordance with the laws of chance.

12. The prize winner’s first name and town/city/county will be made available on the competition page at www.intu.co.uk/Metrocentre for 30 days from the closing date. The prize winner(s) will also be notified by post within 5 days of the closing date of the competition.

13. The prize winner may be requested to take part in some promotional activity as part of receiving the prize e.g. publicity photos. If you agree to take part in such promotional activity, you will need to enter into an image release form which allows us to use your images and/or any footage in which you appear in our promotional campaigns, which may include press and magazine advertising, direct mail, outdoor advertising, transport advertising (such as buses), social media advertising (such as Facebook and Twitter), in-centre advertising (such as floor graphics and banners), leaflets and flyers and on our website.

14. You will not be entitled to receive payment for any such use by us of your image or footage in which you appear.

15. The decision of intu Metrocentre and/or any independent judge (as applicable) is final and binding in all matters relating to this competition, and no correspondence will be entered into on the matter.

16. Prizes are subject to availability. The prize(s) will be as stated in these terms. Each winner must collect their prize at intu Metrocentre within 30 days of the closing date of the competition. There is no cash alternative in whole or in part for prizes, subject to section 9 above. Prizes are non-negotiable, non-refundable and non-transferable. Prizes cannot also be used in conjunction with any other offers or promotions.

Your information & image

17. Information you provide to us on the entry form will be used to administer the competition and to contact you only for the purposes of the competition and will deleted after 6 months from the conclusion of the competition, unless you have signed up to be contacted by intu Metrocentre and its retailers for marketing purposes. We may need your date of birth to verify that you are entitled to enter this competition, but will not use it for any other purpose. If you have selected the option(s) to be contacted by intu Metrocentre and its retailers for marketing purposes, we will only use your information to keep you updated with the latest centre events, retailer discounts and insider shopping tips from intu. We will not pass on your information to any third parties, and you can opt-out from direct marketing at any time.

18. We will keep your personal information secure and will process it in accordance with all applicable data protection legislation. intu shopping centres plc (registered with the Information Commissioner’s Office with registration number Z5170264) and other intu group companies are data controllers for the purposes of European Economic Area data protection law in respect of your data.

19. For further information about how we handle your personal data (including, if you win, your image), including in relation to your rights, please see our privacy policy.


20. We reserve the right at our sole discretion to disqualify any entrant that tampers or attempts to tamper with the entry process or the operation of the competition or website; violates the Terms; or acts in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. Any attempt by any person to deliberately undermine the legitimate operation of the competition may be a violation of criminal and civil law, and, should such an attempt be made. We also reserve the right to seek damages from any such person and entrant to the fullest extent permitted by law.

21. Our failure to enforce any term of the Terms shall not constitute a waiver of that provision. We reserve the right, at our sole discretion, to cancel, terminate, modify or suspend the competition if it is not capable of running as planned, including, but not limited to, infection by computer virus, tampering, unauthorised intervention, fraud, technical failures or any other problems beyond our control and award the prize from among all eligible online entries received prior to cancellation. Other than for fraudulent misrepresentation or death or personal injury arising from our negligence, we exclude, to the full extent permitted by law, all liability for any loss, damage, cost and expense you may incur, whether direct or indirect and however caused, in connection with this competition or the prizes. We are not responsible for lost, late, misdirected, undelivered, incorrect, or inaccurate entry forms whether caused by Internet users or by any of the equipment or programming associated with or utilised in the competition or by any technical or human error which may occur in the processing of the entry forms.

22. These Terms and this competition are governed by English law and you submit to the exclusive jurisdiction of the courts of England and Wales.


23. Any queries in relation to this competition should be directed in writing to The Marketing Department, intu Metrocentre, Gateshead, Tyne & Wear, NE11 9YG.

Dated: 15/08/19