Parking at intu Metrocentre is FREE and has almost 10,000 free parking spaces in four colour-coded car parking areas (Blue, Green, Yellow and Red car parks), which link to the colour-coded malls. The Red & Green car parks generally close around one hour after trade with the Yellow & Blue Car Parks staying open until around 00.30.

Anyone travelling on a motorbike should park in a dedicated motorcycle parking bay located in Red, Yellow and Green car parks.

Shops, restaurants and leisure activities are just a short walk from all car parks. intu Metrocentre would like to remind guests that whilst the colour-coded main car parks are free to use all day, both the MetrOasis (Toby Carvery, Harvester, Krispy Kreme and Starbucks) and intu Metrocentre Retail Park have a maximum stay of four hours.

Additional parking is also available at the Riverside Car/Coach Park, western Riverside Route (A1114 Handy Drive). Access to the Centre is via the bridge link to the Blue Mall. If you are visiting the cinema please use the Yellow car park or yellow multi storey.

Parking safety

intu Metrocentre is one of the safest places to park. Our car parks have been awarded the Park Mark certificate which is given by Northumbria Police to car parks which have achieved the standards of the Safer Parking Scheme. This includes CCTV cameras, police hides on the car park roofs and a team of Security Officers who are on constant patrol. Please assist us and do not leave shopping bags or valuables on view, lock them away.

Parent and child

Our car parks provide easy, safe and direct access into the centre for shoppers with little ones.

Disabled parking

Each of our car parks also has designated disabled and accessible parking facilities. Please ensure you have a valid disabled badge on display when parking in one of our disabled spaces.

Electric car charging

Coming to see us in an Electric Vehicle? No problem! We currently have six lovely EV charging points across the centre – four can be found on Level 3 of our Yellow multi storey car park and another two are in the Green surface car park outside the main entrance.

To use these facilities, you will need to register with the 'Charge Your Car' network - you can download their app and register on the website at http://chargeyourcar.org.uk/ev-driver/ . We do recommend that you register for the service prior to arriving on site and download the app, just in case. However if you do not have your own CYC card, we have access cards available from the Yellow and Green customer services desks - a £20 deposit and form of ID is required.

We do advise EV drivers check the location and current status of all EV charge points, not just those at intu Metrocentre, before setting off on a journey. Click on the individual point below for further information:

Alternative ways of checking the status include the Charge Your Car website - http://chargeyourcar.org.uk/#map, or on 0191 265 0500, which is also the number for reporting any faults or problems when using these points.

H2O Car Valeting Intu Metrocentre

H2O Car Valeting provides a wide range of premium, convenient valeting services. Whether you need an interior deep clean, intensive paintwork protection, a high definition wax or just a quick wash and wax, we have a treatment to leave your pride and joy gleaming and smelling like new. And if you’re not sure which service is right for you, the fantastic customer service team will point you in the right direction.

With limited edition seasonal specials and a portfolio of bespoke valeting services including the AutoGlym Life Shine – simply leave your car with the team of professionally trained H2O valeters and they will transform your car whilst you shop. 

For your convenience you can also book in advance on line at H20carvaleting.com/book-car-wash/

H2O are open seven days a week and can be found in Yellow mall Multi-Story, Red Mall Multi-Story and Blue Mall Multi-Story (second floor).