Directions to intu Metrocentre

intu Metrocentre is located just off the A1 in Western Gateshead, three miles south west of Newcastle upon Tyne.

Travelling to intu Metrocentre could not be easier - we have a great range of transport links, 9250 parking spaces available across four car parks, our own bus station, a train station with direct connections into the centre, and a coach park which can accommodate up to 350 coaches.

Our address is: intu Metrocentre, Gateshead, NE11 9YG


By car / motorbike

Sat nav: NE11 9YG

Directions: Situated just off the A1, intu Metrocentre is easily accessible.

Shoppers visiting intu Metrocentre in the evening to take advantage of leisure facilities and restaurants should park in either the Yellow or Blue car parks.

From the South:

  • Travel along the A1(M) northbound
  • From the A1 Washington Services (Birtley) keep left at junction 65 and continue on A1 (signs for A1 Gateshead, Newcastle)
  • Continue on A1 (Gateshead/Newcastle Western Bypass) for approx 6 miles
  • Exit left at junction 71 (signs for Metrocentre) and turn right onto Hollinside Road
  • Continue through traffic lights towards Metrocentre.

From the North:

  • Join the A1 southbound towards Newcastle and Gateshead (signs for The South A1M, Gateshead)
  • Cross over the River Tyne
  • Continue on A1 until you see exit sign for Metrocentre at junction 71

Plan your journey 


We have our very own bus station at intu Metrocentre, accessed through the Blue mall. There is an information kiosk available for all timetable and journey plan queries, sales of Network One passes and Go North East tickets.

Over 100 buses an hour serve the bus station, with fast and convenient links from/to Newcastle city centre and Gateshead Interchange for connections across Tyne & Wear. Buses also run to County Durham (Consett and Stanley) and Northumberland (Hexham and Prudhoe). These are operated by

Go North East

Stagecoach North East

Arriva North East

Go North East's service X66 runs every 10 minutes during the daytime, proving fast and frequent links from/to Gateshead Interchange. The X66 extends to run every 20 minutes between 0930-1910 (Mon-Fri), every 15 minutes from 0845-1935 (Sat) and every 20 minutes from 1010-1710 (Sun) providing a one-way circular service calling at all four mall entrances, the Metro Retail Park, Gala Bingo, Asda and Ikea.

Stagecoach North East's service 100 runs every 10 minutes during the daytime, providing an express link from/to Newcastle (Monument, Blackett Street).

By train

Metrocentre (National Rail): The station is directly connected to the centre, accessed through the Blue mall.

It takes just 7-10 minutes by train from Newcastle Central station. During the daytime, trains run every 15 minutes on Monday-Saturdays and every 20 minutes on Sundays, less frequently during evenings.

Train services run to and from a number of further locations:

  • Sunderland, Middlesbrough and Nunthorpe (approx. hourly through the day)
  • Along the Tyne Valley to Hexham (half-hourly) and Carlisle (hourly)
  • Cramlington and Morpeth (approx. hourly through the day)

Metrocentre - Station Information

Metrocentre - Live Train Information

By Metro

The Tyne & Wear Metro is just a bus ride away. Buses connect intu Metrocentre with the Metro at Gateshead (X66), Monument and Central stations (100), in around 10-15 minutes.

Metro connections with the National Rail network are available at Newcastle Central, Heworth, Manors and Sunderland stations.

A transfare ticket on the Metro system will allow transfer from the metro to any bus or train to complete your journey to intu Metrocentre.

Plan your journey here

By bike

intu Metrocentre is located on the Keelman's Way section of National Cycle Network route 14/141 and also has a shared use cycleway/footpath which runs around the outside of the Centre. There is covered secure cycle parking at each mall entrance and also at the entrance to House of Fraser.

To view local cycle routes on the National Cycle Network, set up and co-ordinated by Sustrans, the UK's leading sustainable transport charity click here. Detailed cycle route maps for each of the Tyne and Wear districts and SE Northumberland are available here.

Download the latest cycle map (pdf) here.

By taxi

Free phones are available in the Centre for your return home and are located at the entrances to: green, red and yellow malls, Public Transport Interchange, Coach park and at Customer Services Desks. Pick up the phone at these locations and you will automatically be connected to the taxi control centre.

For more information, download the latest Metrocentre local map (pdf) here, public transport guide (pdf) here and cycle map (pdf) here