Centre info

From travel options to opening times and customer services

Centre opening times

Getting here

intu Merry Hill
Brierley Hill, West Midlands, DY5 1QX


Customer services

  • Assistance dog lead sleeves

    Pick up a free sunflower-designed lead for your assistance dogs in the centre.

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  • Post Office

    Providing mailing services, shopping returns, currency exchange, bill-paying and banking services, you'll find our Post Office on the...

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  • Hidden disabilities

    Shoppers that require additional assistance when shopping at intu Merry Hill or have hidden disabilities and wish to identify themselves...

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  • Sensory Back Pack

    You can now hire sensory back packs from our customer service desk, which include ear defenders and fidget toys and cost a £20 refundable deposit

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  • Shopmobility

    Wheelchairs and other mobility options are available to hire from our Shopmobility Centre

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  • ChargeBox

    Power up your phone battery with a free 30 minute charge with ChargeBox

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  • Free Wi-Fi

    Stay connected wherever you are with free Wi-Fi!

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  • Parent & child parking

    We have over 100 designated parent and child spaces available across the centre, perfect for when you’re shopping with your little ones.

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  • Disabled parking

    If you require easy access to the main entrances at the shopping centre, our designated disabled car park spaces can be found in each of...

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  • Car valeting

    H20 Car Valeting provides a wide range of premium, convenient valeting services

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  • Electric car charging

    Find out about our electric charging points, which are free to use across the centre

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  • Fun buggies

    Let's face it, shopping can be dull for little ones, here you can collect a fun buggy to keep them entertained!

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  • Pushchairs

    Pushchairs can be hired from the Lower Mall customer service desk.

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  • Parent & baby rooms

    When a nappy needs changing, mummy needs a rest, or a toddler needs taming, our award-winning parent and baby rooms are on hand to give...

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  • Highchairs

    We have seating available for your children across our restaurants.

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  • Collect+

    Buy online and pick up in centre with Collect+ in centre

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  • Click & Collect

    Buy online and pick up in centre with our Click & Collect service - it’s shopping made easy!

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Gift card

Offering a world of choice, intu Gift Cards are redeemable in a wide range of stores, restaurants and leisure facilities within intu.