Watchfinder & Co are looking for a Stock Control/Dispatch Assistant to join their new store at intu Lakeside.
Job type: Permanent / Full Time
Where we began…
Watchfinder is one of the world's leading pre-owned watch retailers, catering to the needs of over 14.5 million visitors every year both online and in store. With over ten years' experience, Watchfinder continues to innovate and redefine the market for pre-owned watches, tirelessly developing new and exciting ways for customers to buy, sell and interact with pre-owned watches from over fifty assorted brands. This is a rare opportunity to join a company that is changing the way the industry works, and a great prospect for someone looking for a career in the watch industry. If you are a dedicated, enthusiastic and intuitive person, Watchfinder could well be the company for you!
This is a fantastic opportunity for a dedicated, enthusiastic and conscientious candidate to join our team. You will be responsible for ensuring that all work is allocated to the correct departments for the completion of daily tasks. Administrators will help to assign work and as Stock Controller you will be moving all stock to and from the stores, allocated departments including the dispatch department. You are also communicating with customers and delivering a friendly, efficient and excellent service. You will manage customer expectations and keep them updated on any deliveries, delays or due dates at all times. You are proactive and able to work in a fast-paced environment with great attention to detail. Can you deliver a 5* service that we provide to customers? If so, start your career journey at Watchfinder by applying today!
Duties will include:
Overall responsibility for in-store stock management, undertaking daily stock takes
Act as an integral part of our quality control process.
Liaise with members of staff/customers to keep them up to date with due dates, delays etc by telephone and emai
Identify and deal proactively with any delays or problems that may arise.
Liaising with Head Office Stock manager to raise concerns or issues in real time
Merchandise all display cabinets to a high standard
Liaising with Dispatch to process incoming and outgoing internal deliveries
Booking in returned watches
Managing and auditing the boxes held in store
Ensure the general housekeeping of stock room and watches/boxed stored in the office
Planning of the day’s appointments, ensuring that all watches are set up and placed in the collection area
About you ...
Excellent problem-solving ability
Strong organizational skills
The ability to multi-task
The ability to provide excellent communication skills, across all communication methods.
Excellent customer service skills
Strong Administration skills
THE NEXT STEPS...
This list of Roles and Responsibilities is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops, it is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check and provide two recent references.
To apply, please email your CV to firstname.lastname@example.org