Getting here

intu Lakeside has 13 car parks with 11,857 spaces, including disabled and parent & child spaces. Passenger lifts and escalators give easy access from each car park directly to the shopping centre,  Please note, Car park A is temporarily closed from Monday 24th February

Getting here via:

Travelling by car

intu Lakeside
West Thurrock Way, Grays, Essex, RM20 2ZP
Plan your journey

Travelling by train

Chafford Hundred Lakeside

intu Lakeside is served by C2C rail station Chafford Hundred. The station is located a short walk from Lakeside and is connected directly via a pedestrian link bridge The train station is located at the South end of the centre and can be accessed through the 2nd floor of House of Fraser.

Further information and reduced timetables can be found here: https://www.c2c-online.co.uk/media-centre/latest-news/coronavirus/

Station information

Live train information

c2c Smartcard - There are lots of benefits to choosing a Smartcard over a paper ticket. Our favourite is being able to skip the queues at the ticket machines when you buy online and breeze past everyone straight through the gates and onto the train.

Travelling by bus

Ensign are operating a revised skeleton service until further notice.

During this time, only the following Bus services will operate:

22, 44, 73A, 99, X80, Z1, Z2 & Z4

A summary of the reduced timetable changes and links to revised timetables can be found here: https://www.ensignbus.com/emergency-covid-19-bus-service.html

Please check your service and amended timetable before you travel.

Travelling by bike

There are great local cycle routes into intu Lakeside from Chafford Hundred and Grays and we are working with Thurrock Council to make these links even better. National Cycle Routes 13 and 137 also run close to the centre.

Cycle Parking

Cycle parking can be found:Outside M&S, by car park 9 Outside H&M, by car park 4

Thurrock Cycle Map

Travelling by taxi

If you need a taxi during the day please visit  www.192.com/atoz/business/grays/taxis.

Hackney Carriage Taxis can be found next to Hollywood Bowl on the Quay after 22.30

Lakeside & Purfleet Taxis 01375 383878

Thameside Taxis Ltd 01375 371654

Acexpress 01708 862666

Fleet Cars 01708 868704

Target Cars 01708 861265

*For the Quay, look for signs directing you to Car parks 10 or 12.


intu Lakeside has 13 car parks and 11,857 parking spaces including disabled and parent and child spaces. Passenger lifts and escalators give easy access from each car park directly to the shopping centre.

intu Lakeside

  • Total car spaces: 11,857
  • Disabled spaces: 427
  • Parent & child spaces: 78
  • Height restrictions: 1.98m
  • Opening times: Monday: 8am - 10pm
    Tuesday: 8am - 10pm
    Wednesday: 8am - 10pm
    Thursday: 8am - 10pm
    Friday: 8am - 10pm
    Saturday: 8am - 10pm
    Sunday: 10am - 5pm

Disabled parking spaces

We have spaces reserved especially for disabled shoppers in Car Park 10/Blue, and other dedicated spaces in Car Park 4 and Car Park D.

Parking services

  • Black Circles

    Black Circles provides tyre fitting, vehicle health check, car repairs and other car related services

    More info
  • H2O Car Valeting

    Need to get the car cleaned? Customers can simply drop off their vehicle at arrival before heading off to shop or dine, and come back to...

    More info
  • PaintChip

    PaintChip specialises in repairing cosmetic damage to vehicles instead of replacing parts.

    More info
  • Disabled parking spaces

    Disabled spaces are available in our car parks for disabled shoppers

    More info

Places to stay

Travelodge Thurrock intu Lakeside (9 min walk)

Only a short walk from intu Lakeside shopping centre, the hotel is also close to Chafford Gorges nature reserve and transport links to London such as Chafford Hundred train station. With a view over our beautiful Alexandra Lake and walking distance from The Boardwalk for breakfast or dinner, it's the perfect place to rest and relax after some well-deserved retail therapy.

Book Travelodge