Directions to intu Lakeside

intu Lakeside is located in West Thurrock with several conveniently situated transport links and free parking with12,500 spaces. Whether you're travelling by bus, car, train, bike or on foot – getting here is easier than ever.

Our address: West Thurrock Way, Grays, Essex, RM20 2ZP

By car / motorbike

Sat nav: RM20 2ZP

Directions: Signposted from junctions 30 and 31 off the M25 motorway. The A13, A1306 and West Thurrock Way also provide direct access.

Pay your Dartford Crossing charge here.

Car share

Join the new Thurrock car share scheme for free.

By train

Chafford Hundred Lakeside (National Rail): The centre is connected to the station via a bridgelink, around a 5-10 minute walk. Access is via lifts at the southern end of the centre, next to our Red multi-storey car park.

Throughout the day, c2c trains operate every 30 minutes between London Fenchurch Street and Southend Central via Grays. Some services in the evening extend to/from Shoeburyness.

Chafford Hundred Lakeside - Station Information

Chafford Hundred Lakeside - Live Train Information

Change at Upminster for c2c services to Basildon; connections to local stations on the District Line are available at Upminster and Barking.

c2c Smartcard - There are lots of benefits to choosing a Smartcard over a paper ticket. Our favourite is being able to skip the queues at the ticket machines when you buy online and breeze past everyone straight through the gates and onto the train. To find out more visit - 

By bus

We have our very own bus station at intu Lakeside, situated at the north end of the centre accessed through Debenhams. There is an information office available for all timetable and journey plan queries, staffed by our friends at Ensign Buses.

There are numerous bus routes servicing the centre from local destinations in Thurrock and from locations further afield across Essex, Kent and East London. These are operated by

By bike

There are great local cycle routes into intu Lakeside from Chafford Hundred and Grays and we are working with Thurrock Council to make these links even better. National Cycle Routes 13 and 137 also run close to the centre.

Plan your cycle route using the Thurrock Cycle Map

Cycle parking can be found:

  • Outside M&S, by car park 9
  • Outside H&M, by car park 4
  • Outside Primark, by car park 4
  • Outside McDonalds, on the level 1 paved area
  • Outside House of Fraser, by car park 3

By taxi

If you need a taxi during the day please visit one of the following links

or call

Lakeside & Purfleet Taxis              01375 383878
Thameside Taxis Ltd                        01375 371654
Acexpress                                          01708-862666
Fleet Cars                                           01708 868704
Target Cars                                         01708 861265

Hackney Carriage Taxis can be found behind Café Rouge on The Boardwalk after 22.30.