Where’s my intu account?

We’re currently giving our account pages a well-deserved makeover, which means you won’t be able to access your account.

But don’t worry, our lovely customer care team are on hand to help with any queries you might have. Just email customercare@intudigital.co.uk or give them a call on 0333 344 3179.

How can I receive your newsletters?

Get secret shopping tips, exclusive offers and much more by signing up to our newsletters. Visit our Sign up page, fill in your details and boom! You’ll be added to our mailing list.

Sign up here https://intu.co.uk/signup

Want to unsubscribe? You’ll find the unsubscribe prompt at the bottom of our newsletters.

What should I do if I lose my gift card?

If you lose your intu Gift Card, or it’s stolen or damaged, please notify Flex-E-Card by calling Customer Services on 0844 774 4277.

Who are Flex-E-Card?

Flex-E-Card issue gift cards on behalf of intu.

How can I contact Flex-E-Card?

By email: customer.service@flex-e-card.com
By phone: 0844 774 4277
Online: https://www.flex-e-card.com/contact
By post: Flex-e-card, 2 St James Gate, Newcastle upon Tyne, NE1 4BE

How do I access WiFi in centre?

Never miss a tweet courtesy of free WiFi, available in all intu centres. Simply sign up when you arrive and browse to your heart’s content.

How do I shop on intu.co.uk?

We bring together the UK’s best shopping, from your favourite in-centre stores like Debenhams to online giants like ASOS.

How does it all work? Browse our Shop online, then when you’ve found what you love, click the product and you’ll be taken to the store’s website to buy - simple!

Get shopping

How do I find great offers?

Everyone loves a bargain right? From brand exclusives to special discounts, we source the best offers available online and in-store.

See latest offers

How does Click & Collect work?

Click & Collect is our shopping service that allows you to buy online and pick up from your local intu centre, at your convenience, free of charge.

Find out more

What is Inspire Me?

Inspire Me is the fashion, beauty and lifestyle magazine that reveals the inside track to all things shopping. From genius products to insider shopping secrets, find inspiration and learn how to shop like a pro.

Read more

How do I get in touch?

Have a burning question or just want to talk? Contact our friendly Customer Care Team at customercare@intudigital.co.uk or call us on 0333-344-3179.

Want to speak to your intu centre team directly? Select your centre below for contact details: