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Amazon Locker

Amazon lockers are currently unavailable. Please contact Amazon for more information.

How does Amazon Locker work?

Amazon Lockers are self-service kiosks where you can receive or return your Amazon.co.uk parcels. You can select a locker location and collect or drop off your parcel at a time that's convenient for you. How do I start using Amazon Locker Charm? Firstly you need to add Amazon Locker Charm to your Amazon.co.uk address book:

  1. Click on this link www.amazon.co.uk/addcharm
  2. You’ll be redirected to the Amazon sign in page. When prompted, sign into your Amazon.co.uk account.
  3. Once you’re signed in, the Amazon Locker address will automatically be added to your Amazon.co.uk address book. Once the address is in your address book, you can select "Dispatch/Return to this address" during the checkout/returns process and complete your transaction as usual. All items must be eligible for delivery to a locker.


Once your parcel is delivered to the Amazon Locker, you'll receive an e-mail notification with a unique pickup code. When you arrive to collect your parcel, enter your pickup code or scan the barcode using the barcode scanner and follow the instructions on the screen. All parcels delivered to locker locations must be picked up within three business days. If you're not able to collect your parcel within this timeframe, the parcel will be returned for full a refund.


To return an Amazon parcel via Amazon Locker, create a returns label using the Returns Support Centre. This will generate an email with your unique return code. When you arrive at the locker, enter your return code into the keypad and follow the instructions on the screen.

How do I find the Amazon Locker Charm?

This location is open 8am to 8pm Monday to Friday, 9am to 7pm Saturday and 11am to 5pm Sunday. You'll find the Amazon Locker in the lower mall entrance from Clayton Street, near Tesco. For more information on Amazon Locker visit their homepage at www.amazon.co.uk/locker.