intu Eldon Square and intu Metrocentre have been awarded one of the highest accolades in customer service, the Institute of Customer Service Service Mark.
Hundreds of local people took part in this achievement by filling out surveys and talking to visiting assessors in the centres about their experiences whilst visiting.
Regional Marketing Manager, Karen Carr said: "We loved hearing what our customers had to say about their visits to intu Metrocentre and intu Eldon Square, and we heard some really inspiring ideas about how to continue improving the service we give to our shoppers. We want to make sure that every single visit brings a smile to people’s faces. A big thank you to the people of Newcastle Gateshead and all of our staff who made this possible. We would like our customers to continue telling us about their experiences at our centres which they can do at anytime by visiting tellintu.co.uk.
Over the next few months, shoppers can look forward to lots of fantastic events happening at our centres, including our fabulous new cookery event Great Taste in September. It's shaping up to be a great summer!"
On Wednesday 6 June the MAKE UP FOR EVER opens at Debenhams!
MAKE UP FOR EVER was created for professionals by French fine artist Dany Sanz in 1984, and combines high-tech formulas with comfortable textures for dazzling results.
The brand is now accessible to anyone and everyone who celebrates colour and individuality through a love of make-up.
Head to Debenhams to find your perfect shade…More info
Filmore & Union are now open at John Lewis with their largest restaurant to date.
Filmore & Union specialises in natural, wholesome ingredients and eclectic flavour combinations that don’t compromise on taste or satisfaction, Filmore & Union caters for all dietary requirements with a range of exciting meat, fish, vegan, vegetarian, and gluten free options.
With an extensive drinks, breakfast…More info
Nespresso introduces the new Vertuo coffee brewing system using Centrifusion™ technology to create the ultimate brewing experience. Just insert a capsule and close the lever — when activated, the machine reads the barcode on the capsule then spins up to 7,000 rotations per minute, blending ground coffee with water and producing the perfect crema to enjoy quality coffee in a larger cup. The versati…More info