Published on 30/06/2014

intu Eldon Square and intu Metrocentre have been awarded one of the highest accolades in customer service, the Institute of Customer Service Service Mark.

Hundreds of local people took part in this achievement by filling out surveys and talking to visiting assessors in the centres about their experiences whilst visiting. 

Regional Marketing Manager, Karen Carr said: "We loved hearing what our customers had to say about their visits to intu Metrocentre and intu Eldon Square, and we heard some really inspiring ideas about how to continue improving the service we give to our shoppers. We want to make sure that every single visit brings a smile to people’s faces. A big thank you to the people of Newcastle Gateshead and all of our staff who made this possible. We would like our customers to continue telling us about their experiences at our centres which they can do at anytime by visiting

Over the next few months, shoppers can look forward to lots of fantastic events happening at our centres, including our fabulous new cookery event Great Taste in September. It's shaping up to be a great summer!"

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Calling young film makers!

Calling young film makers!

Published on 18/07/2018

Northern Stars Documentary Academy, a partnership between intu and Tyneside Cinema are calling for young people aged 15-19 across the North East to take part in Tyneside Cinema’s award-winning documentary academy.

Apply now 

Tyneside Cinema is on the hunt for budding young filmmakers to say something about the world around them, as applications open for its sixth annual Northern Stars Docume…

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MAKE UP FOR EVER arrives at Debenhams

MAKE UP FOR EVER arrives at Debenhams

Published on 05/06/2018

On Wednesday 6 June the MAKE UP FOR EVER opens at Debenhams!

MAKE UP FOR EVER was created for professionals by French fine artist Dany Sanz in 1984, and combines high-tech formulas with comfortable textures for dazzling results.

The brand is now accessible to anyone and everyone who celebrates colour and individuality through a love of make-up.

Head to Debenhams to find your perfect shade…

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Filmore & Union Now Open

Filmore & Union Now Open

Published on 16/10/2018

Filmore & Union are now open at John Lewis with their largest restaurant to date.

Filmore & Union specialises in natural, wholesome ingredients and eclectic flavour combinations that don’t compromise on taste or satisfaction, Filmore & Union caters for all dietary requirements with a range of exciting meat, fish, vegan, vegetarian, and gluten free options.

With an extensive drinks, breakfast…

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