JOB OVERVIEW
As the Cleaning Operative within the Operations side of the business you will ensure exemplary standards in respect of the cleaning service provided to the client and customer care to the public are delivered all times.

MAIN DUTIES AND RESPONSIBILITIES
This role will include a variety of tasks including the following:
• To be clean, smart in appearance, and wear company uniform at all times so that intu’s reputation for professionalism and quality is never compromised.
• To ensure that all cleaning duties carried out are strictly in accordance in BICS standards so that quality work is delivered, fully /exceeding client expectations.
• To ensure that all work undertaken is strictly carried out in accordance with intu’s Health and Safety procedures. Moreover to demonstrate their commitment to the fact that each intu employee has a personal responsibility for their own health and safety and for that of person who may be affected by their acts or omissions.
• Whilst on site to effectively interact with the Public and where appropriate recognise situations wherein it will be appropriate to offer assistance/add value i.e.: lost children, members public , unwell, distressed, evacuations.
• To carry out cleaning duties as directed by the team leader. Moreover to always consider the work undertaken and wherever opportunities for improvements to working practices exist, put forward suggestions so that ‘continuous improvement’ is the norm.
• To work in proactive manner supporting/assisting colleagues whenever in a position to do so.
• To undertake ad hoc duties as directed/operationally required.
• Assist with the delivery of intu’s objectives in line with ‘Employer of Choice’ statusJob Description

QUALIFICATIONS AND EXPERIENCE
Essential:
• Good social skills so that strong working relationships are forged with colleagues.
• Good communication skills both verbal and written.
• Good customer care skills.
• Smart clean appearance.
• Totally committed to quality.
COMPETENCIES
• Good interpersonal skills.
• Good representative of intu.
• Hard working.

You can apply for this position online here.

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