Centre info

From travel options to opening times and customer services

Centre opening times

Getting here

intu Eldon Square
intu Eldon Square, Percy Street, Newcastle Upon Tyne, NE1 7JB


Customer services

  • Hidden disabilities

    Find out how to make your trip easier

    More info
  • Free Wi-Fi

    Stay connected wherever you are with free Wi-Fi!

    More info
  • Shopmobility

    Shopmobility have manual wheelchairs available for hire within the centre

    More info
  • Mobile Phone Charging

    Power up your phone battery with free mobile phone charging stations within the centre

    More info


  • Disabled parking spaces

    Disabled spaces are available in our car parks for disabled shoppers

    More info


  • Soft play

    Jungle Jack's soft play is all the fun of the jungle for under 8s

    More info
  • Parent and baby rooms

    When a nappy needs changing, mummy needs a rest, or a toddler needs taming, our parent and baby rooms are on hand to give you a calming...

    More info
  • Highchairs

    Meal times are never easy when out with children, and so our restaurants have plenty of high chairs available for free.

    More info
  • Fun buggies

    Let’s face it, shopping can be dull for little ones… but not at intu Eldon Square. Here, you can collect a Fun Buggy to keep them entertained!

    More info


  • Amazon Locker

    We have Amazon Lockers available in centre to receive or return your Amazon.co.uk parcels

    More info
  • Accompanied shopping

    In centre we offer an accompanied shopping service for shoppers who are blind or partially sighted

    More info
  • Collect+

    Buy online and pick up in centre with our Collect+ service - it’s shopping made easy!

    More info

Gift card

Offering a world of choice, intu Gift Cards are redeemable in a wide range of stores, restaurants and leisure facilities within intu.