Centre info

From travel options to opening times and customer services

Opening times

Getting here

intu Eldon Square
Percy Street, Newcastle Upon Tyne, NE1 7JB


Customer services

  • Free Wi-Fi

    Stay connected wherever you are with free Wi-Fi!

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  • Shopmobility

    Shopmobility have manual wheelchairs available for hire within the centre

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  • Mobile Phone Charging

    Power up your phone battery with free mobile phone charging stations within the centre

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  • Disabled parking spaces

    Disabled spaces are available in our car parks for disabled shoppers

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  • Soft play

    Jungle Jack's soft play is all the fun of the jungle for under 8s

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  • Parent and baby rooms

    When a nappy needs changing, mummy needs a rest, or a toddler needs taming, our parent and baby rooms are on hand to give you a calming...

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  • Highchairs

    Meal times are never easy when out with children, and so our restaurants have plenty of high chairs available for free.

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  • Fun buggies

    Let’s face it, shopping can be dull for little ones… but not at intu Eldon Square. Here, you can collect a Fun Buggy to keep them entertained!

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  • Amazon Locker

    We have Amazon Lockers available in centre to receive or return your Amazon.co.uk parcels

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  • Accompanied shopping

    In centre we offer an accompanied shopping service for shoppers who are blind or partially sighted

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  • Click & Collect

    Buy online and pick up in centre with our Click & Collect service - it’s shopping made easy!

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Gift card

Offering a world of choice, intu Gift Cards are redeemable in a wide range of stores, restaurants and leisure facilities within intu.