Centre info

From travel options to opening times and customer services

Centre opening times

Getting here

intu Derby
West Mall, Derby, Derbyshire, DE1 2PL


Customer services

  • Free Phone Charging

    Power up your phone battery with our free charging stations in centre

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  • Free Wi-Fi

    Stay connected wherever you are with free Wi-Fi!

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  • Wheelchair hire

    At intu Derby we offer a wheelchair hire service from the Customer Service desk, located outside Debenhams on Level 1.

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  • Tap & Go

    Parking has never been easier at intu Derby with our Tap & Go service.

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  • Parent and child parking

    We have parent and child spaces available within our car parks

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  • Electric car charging

    We have electric charging points available in our car parks

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  • Disabled parking spaces

    We have spaces available in our car parks for disabled shoppers

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  • Highchairs

    Meal times are never easy when out with children, and so there are plenty of high chairs available for free in our food court and in...

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  • Fun buggies

    Let's face it, shopping can be dull for little ones...but not at intu Derby. Here, you can collect a Fun Buggy to keep them entertained!

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  • Parent and baby rooms

    When a nappy needs changing, parent needs a rest, or a toddler needs taming, our parent and baby rooms are on hand to give you a calming...

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  • Collect+

    Buy online with Collect+ and pick up in centre at our Customer services desk on level 1 outside Debenhams.

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  • Click & Collect

    Buy online and pick up in centre with our Click & Collect service - it’s shopping made easy!

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Gift card

Offering a world of choice, intu Gift Cards are redeemable in a wide range of stores, restaurants and leisure facilities within intu.