intu Chapelfield has a dedicated Shopmobility Centre. You can access Shopmobility on Level -1 of the car park, adjacent to the disabled parking area. Wheelchairs and other mobility options are available and staff are always on hand to offer specialist advice on your needs. You can take your pick from a range of standard and powered wheelchairs, as well as powered scooters.
A year's membership costs £10, with a charge of £6 per loan. Non-members can hire manual wheelchairs at £10 per day on a temporary basis, with a £25 returnable deposit. Shopmobility users are entitled to 4 hours free parking at intu Chapelfield. Please have your parking ticket validated at Shopmobility.
Equipment must be returned 30 mins prior to closing time.
*Please note that two forms of identification with the applicant’s current address is required when registering for membership and when hiring equipment for a one off visit. Please contact a member of the team on 01603 753350 for details of which forms of identification are accepted.
**Please note, these times don't include holiday opening hours. Please speak to one of our lovely staff members about availability during Bank Holidays. A pre-booked hire can only be held for 1 hour after the original start time so please don't be late.