intu Chapelfield opens Changing Places toilet
Published on 07/03/2018

At 10am on Thursday 7 March, intu Chapelfield officially opened its Changing Places toilet, which is located on the dining terrace.  The purpose-built toilet and changing room has been designed for those who cannot use standard accessible toilets.  These include people with profound and multiple learning disabilities, motor neurone disease, multiple sclerosis, cerebral palsy, as well as people with other complex needs.

To use the toilet in safety and comfort, over a quarter of a million people in the UK need to be able to access a Changing Places facility, which has more space and the right equipment.  The new facility at intu Chapelfield includes a height adjustable changing bench and a ceiling mounted clip hoist, to which users attach their own sling.  In addition, the 12 metre square room, which has been fitted to the Changing Places Gold Standard, has a fully automated, height adjustable wash basin and mirror, a privacy screen and a non-slip floor.

“There are currently fewer 1,000 Changing Places toilets across the UK so we’re glad to be able to add to this number,” says Sheridan Smith, marketing manager at intu Chapelfield. “We’re a people business, guided by our values and, as such, we’ve listened to the customers who have requested that we install a Changing Places toilet. We’ve been working with the Changing Places Consortium and our building services team for more than 18 months to secure the right location and the investment for the new toilet, and are delighted that it’s now ready for our customers to use. It is located on the intu Chapelfield first floor dining terrace, next door to Spudulike and can be accessed by anyone with a Radar key.”


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