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Latest information for your visit

Check here for updates on your visit to intu Chapelfield

We're open!
intu Chapelfield is open again and so is our car park. Opening hours are 10am to 5pm Monday to Saturday and 10am to 4pm on Sunday.

The safety and wellbeing of our visitors and teams is our top priority, and as a result the experience for everyone that visits intu Chapelfield will be different to normal. This is so we can keep everyone as safe as possible when they choose to visit us. To learn more about what to expect, visit our dedicated safety and wellbeing page.

Keeping you safe

Other key information for your visit:

Please note that individual store times may vary, so please check with the brand directly before your visit.
Also be aware that some of the smaller brands with limited team members may close for a short break.

Updated on 03/07/2020

Stores currently open for business.

  • Ann Summers
  • Apple
  • Beaverbrooks
  • Boots
  • Boss
  • Build-A-Bear
  • Caffe Nero
  • Chopstix Take away only.
  • Claire's
  • Clintons
  • Disney Store
  • Ego Buy & Sell
  • Ernest Jones
  • Fraser Hart
  • Game
  • H&M
  • HMV
  • Holland & Barrett
  • Hotel Chocolat
  • House of Fraser
  • H Samuel
  • JD
  • KFC - Take away only
  • KIKO
  • Krispy Kreme - takeaway only
  • Levi's
  • Lovisa
  • Lush
  • Nespresso
  • NM Money
  • Mobile Bitz
  • O2
  • Office
  • Oliver Bonas
  • Pandora
  • River Island
  • Samsung
  • Schuh
  • Shaake, Take away only
  • Skechers
  • Sports Direct
  • Sunglass Hut
  • Superdrug
  • Superdry
  • Swarovski
  • Thai Gifts
  • The Fragrance Shop
  • The Perfume Shop
  • The Works
  • Three Store
  • Tiger
  • Timpsons
  • Trespass
  • Vodafone
  • Zara

We’d ask everyone to follow the Government’s guidance on social distancing carefully when they visit.

Stores opening soon:
Please note, these are the proposed dates provided by the brands for reopening, we suggest you double check with them before coming to intu Chapelfield especially to visit one of them.

  • Smiggle (from 3 July)
  • Bakers & Baristas (from 4 July) Take away only
  • Lisa Angel (From 6 July)
  • Auntie Annes (From 6 July)
  • Spudulike (From 9 July)
  • Boux Avenue (From 10 July)
  • Chi (From 16 July)
  • Granary (From 16 July)
  • Costa Coffee (From 25 July)


Access on foot to intu Chapelfield is via our Chapelfield Plain and St Stephens Street entrances only. Please note that these are the only exits too. You cannot enter or leave the centre via Coburg Street or Chantry Road. Because we cannot queue visitors safely on St Stephens Street this entrance will open around 15 minutes later than Chapelfield Plain and may have to be closed if the centre reaches capacity.

Level -1 of our car park is open, please note that access to the car park will be from 10am to 5pm only Monday to Saturday and 10am to 4pm on Sunday.
Level -2 of the car park is currently closed.


The toilets, baby change, accessible toilets and changing places facilities on our Dining Terrace will be open. The facilities on the Lower Ground Mall near Boots will remain closed.

Centre map

For safety and hygiene purposes, printed mall maps will not be available in the centre. So please download our PDF guide that will show you:

Download the map

Answering your questions

For further information on how our centre will be operating at this time please read our FAQ page.


Further information

Our team will be on hand to make sure intu Chapelfield remains a clean and safe place to visit. We would like to thank the fantastic team members at intu Chapelfield who are working very hard in very challenging circumstances, to support our retailers and visitors, serve our communities and take care of one another.