HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,000 employees worldwide. As the most important interface to our customers, you have a passion for our products and act as brand ambassador for HUGO BOSS. Join a team that creates an exceptional brand and shopping experience with enthusiasm, fun and expertise – because to create something extraordinary, we must explore new paths together. Shape your personal future at HUGO BOSS!
HUGO BOSS UK Ltd are seeking a Supervisor to join our Norwich team.
What you can expect:
Deputises for Assistant Manager when required
To provide excellent levels of customer service and surpassing customer expectations at every opportunity
To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
To identify customer needs and answer all product related questions
Provide enhanced till accountability e.g. able to process refunds and price overrides and can be relied upon to cash up when necessary
Able to answer queries from less experienced colleagues in response to customer enquiries.
Recognised and deferred to by peer group as being more experienced and knowledgeable
Demonstrated experience of retail sales in a luxury brand environment
Brand Knowledge and the ability to represent the brands attributes
Demonstrates an ability to lead, motivate, train and develop a team through active management
Willing to adapt and take on new challenges and driven to continually improve
Able to handle multiple demands and competing priorities successfully
Excellent communication skills both externally and at all levels in the company, both written and verbal
Competitive Salary & Bonus Structure
Full access to HUGO BOSS University
Full Uniform provided
To apply, please email your CV and covering letter to email@example.com