• Applications for this job are now closed.
  • Expired: 02 Jun, 2017

David Clulow Sunglasses, Norwich is looking for a permanent Supervisor to work 37.5 hours per week on the Sunglass Hut concession in House of Fraser.

Sunglass Hut is a world leader in the specialty sunglass retail business with more than 2,900 stores worldwide. With a global reputation for premium sunglass brands, Sunglass Hut offers the latest trends, exclusive styles of high quality fashion and performance sunglasses along with outstanding customer service.

Job Scope

To support and drive sales in partnership with your store management team by supervising all daily selling activities and leading the sales team. As a Supervisor you will be responsible for modelling outstanding customer service and driving sales through coaching, training and communicating policies and procedures. As a Luxottica ambassador you willunderstandand bring to life the Luxottica characteristics and the Sunglass Hut culture.

Major Duties & Responsibilities

  • Deliver excellent customer service and demonstrate a high degree of professionalism
  • Achieve high levels of sales performance and results
  • Coach associates to consistently deliver effective selling behaviours resulting in high customer engagement
  • Ensure all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing initiatives
  • Play a key part in asset protection training and reporting
  • Ensure accurate operation of the POS system and account for all transactions (cash, credit, returns)
  • Open and close the store according to established guidelines
  • Address associate concerns in a reasonable and fair manner consistent with the Company values

This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager

Knowledge and skills

  • Strong selling skills
  • Excellent customer service skills
  • Time Management skills
  • Problem solving ability
  • Strong communication and listening skills
  • Results driven

Able to make decisions

Education & Experience

  • GCSE’s or equivalent experience
  • 1-2 years retail experience

To apply, please email a copy of your CV and a covering letter to danielle21ayres@outlook.com.

Closing date for applicants is 02/06/17.


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