• Applications for this job are now closed.
  • Expired: 18 Jun, 2017

An exciting new opportunity has arisen to join our Norwich HOF Concession – we are looking for an experienced retail Concession Manager to join our team of Brand ambassadors and represent our heritage and Brand values through exceptional Customer service. 


As a brand we aspire to be world leaders in retail and as such all of our employees should reflect our core values in the way we work. The key to our success are the people who can dynamically reinforce our roots as the world’s best lifestyle and sportswear brand and we are looking for individuals who can reflect this heritage with their experience and customer service skills. 


Our classic 1212 polo is proof that Lacoste and Lacoste employees should create colourful memories for our customers through every stage of their shopping experience whilst visiting our boutiques throughout the UK.


Lacoste would like to attract others who share this dynamic enthusiasm for the brand.
We believe in nurturing the talent of our employees and developing their skills in all areas of the business. 

Key role Accountabilities:

  • To take responsibility for maintaining and increasing sales throughout the year and achievement of set financial targets.
  • To liaise and update the Area Manager regarding financial targets and weekly reports relating to the store,
  • To maintain a high level of customer service at all times
  • To ensure all staff receive the relevant product training throughout the year
  • To assist in managing staff performance and be highly organised. 
  • To maintain a good standard of appearance and to undertake to wear clothing allowance as provided by the company
  • Work in partnership with HOF management. 

Successful candidates will ideally have – 

  • One years supervisor experience working for a premium boutique
  • Experience working with clients and client books
  • A strong Knowledge of products and trends
  • Strong interpersonal and sales skills
  • The ability to motivate and drive a team to achieve sales targets 
  • A strong use of initiative
  • A good team player, helpful, approachable and motivated.
  • Highly Reliable and Motivated. 

All applications via cover letter and CV to be sent to mhowlett@lacoste.com 

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