Job Holders Key Aim
To support the Intu Experiences team at 40Broadway and facilitate all commercialisation activity at centre level.
To be first point of contact at centre level for all Intu Experiences projects (both existing and new); a liaison between all involved parties.
To coordinate the full delivery process from implementation to removal of new commercial projects at centre level including but not limited to media, vending, service, mall kiosks and promotions.
To proactively monitor ongoing commercialisation activity to ensure the highest operational standards - especially in regards to temporary mall promotions.
To administer the collation and approvals of all documentation in a timely manner for the centre's promotional bookings including licences, health and safety documents, PLI, fire certificates and PATs) and maintain up to date records.
To liaise with the Intu Experiences Commercial Manager on a regular basis and as required by the business.
To liaise closely with centre's General Manager on all commercialisation activity and oversee the GM's signing of PTA's.
To contribute to the achievement of the centre's commercialisation budget.
To conduct local meetings with suppliers regarding space allocations, etc at centre level.
To communicate and liaise with Intu Experiences, Centre Management, Marketing and Asset teams to achieve and exceed where possible, budgeted targets.
To build professional partnership relationships with onsite commercial operators, the aim to encourage quality, good customer service and to ensure best practice and intu Experiences operation standards are consistently adhered to.
To challenge and improve existing services and facilities through innovation.
To conduct half yearly eligibility checks for promotional retailers.
To work closely with the IE administrators to agree on acceptable paperwork standards in regards to promotions, ensuring enquiries are responded to promptly and are effectively communicated by the end of each working day.
To work closely with the IE administrators to ensure all documentation for any commercial activity issued is correct and advise the administrators of any changes that may occur (including technical, power, dimensions, etc) so that documents can be amended accordingly and in a timely manner.
To ensure movement forms and site maps are completed accurately and in a timely manner.
To work closely with the Commercial Managers and Promotions team to find appropriate sites for mall activity.
To produce accurate reports which include but not limited to: monthly letting activity, centre standards checklist, number of units report, etc.
Daily site walks required to ensure all the mall activity and display standards are maintained across all activities
To undertake additional duties as required.
This role does not negotiate commercial deals or promotional bookings and does not have the authority to terminate licenced operators.
Key Areas of Accountability
Ensuring quality standards on the mall are adhered to and maintained at all times
Contributing to the achievement of Intu Experiences income budgets.
To form an integral part of IE's field team and ensure commercialisation is perceived positively at centre level and throughout the business.
To ensure compliance with Company's Health & Safety Policy.
To work together with other intu centres to bring forward best practices / creative ideas etc.
This is a part time temporary position, to cover 12 months of maternity leave
If you would like to be considered for this position, please apply online.