Getting here

intu Chapelfield is located in the city centre with several conveniently situated transport links and parking for 1,000 vehicles. Whether you're travelling by bus, car, train, bike or on foot – getting here is easier than ever.

Getting here via:

Travelling by car

intu Chapelfield
40-46 St Stephens Street, Norwich, NR1 3SH
Plan your journey

Travelling by train


Frequent rail services to Norwich train station, which is only a 20 minute walk from the shopping centre.

More info

Travelling by bus

Norwich Park and Ride service runs from 5 sites around the city, 6 days a week. Check the website for bus times to plan your journey.

Bus services from Norwich bus station and St Stephens:

Plan your journey

Travelling by bike

Additional on-street cycle racks can be found on Chapelfield Plain, off Chantry Road, and on St Stephen's Street.

Cycle parking

Available 24/7, secure, covered cycle parking is available at the South Lane entrance to the centre, off Coburg Street. From as little as £1 per day, this facility is operated by Sekura-Byk in partnership with Norwich Council, Norwich BID and Norfolk Constabulary. You can register an account at Norwich Cycle Parking.

Travelling by taxi

Local taxis are available outside on St Stephens Street.

By car / motorbike

Sat nav: NR2 1RS Directions: Signposted from all directions and can be easily accessed via the inner ring road (A147 Chapelfield Road).

Motorbikes are welcome in the centre car park free of charge.

For live city centre parking information including how many spaces are left, click here.

You can exit the car park at anytime. After the centre closes, entry to the car park is via Chantry Road on Upper Ground (please use the lifts). This entrance is across from the Theatre Royal and Assembly House and just down from Chapelfield Plain.

Tap & Go

You can now pay for your car parking at the exit using contactless card payments! Simply tap your payment card once on your way in to register it, then tap twice on the way out (once to bring up the parking fee, then once to accept and pay). No need to take a ticket! Of course, if you do prefer to take a ticket then you can continue to do so, and pay at the pay on foot machines as usual.


intu Chapelfield has 1 car parks and 1,000 parking spaces including disabled and parent and child spaces. Passenger lifts and escalators give easy access from each car park directly to the shopping centre.

Car park

  • Total car spaces: 1,000
  • Disabled spaces: 49
  • Parent & child spaces: 58
  • Height restrictions: 7ft 2" / 2.2m
  • Opening times: Monday: 7am - 10pm
    Tuesday: 7am - 10pm
    Wednesday: 7am - 10pm
    Thursday: 7am - 10pm
    Friday: 7am - 10pm
    Saturday: 7am - 10pm
    Sunday: 9am - 10pm
  • Parking fee: Up to 1 hour: £1.50
    1-2 hours: £3.00
    2-3 hours: £4.50
    3-4 hours: £6.00
    4-6 hours: £8.50
    6-8 hours: £16.00
    8+ hours: £22.00
    Early hours rate*: £10.00
    Flat rate after 3pm until 1am: £3.00
  • Driving directions

Parking services

  • Disabled parking

    We have 49 spaces reserved especially for disabled shoppers spread over both floors of our multi-storey car park.

    More info
  • Electrical car charging

    We offer electrical charging points in our car parks.

    More info