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Autism Quiet Hours

Join us for a quieter shop at intu Chapelfield.

Everybody is welcome to come along to shop during our 'quiet hours' on the 2nd Sunday of every month (January through to November) 3-5pm, which is designed to provide those with an Autism Spectrum Condition with a break from the usual overload of ‘too much information’.

Every shop and restaurant is being asked to observe the ‘quiet hours’ by dimming their lights, turning down music and other background noise for two hours from 3pm on these Sundays.

Staff at intu Chapelfield already receive training to provide autism-aware customer service and a customer guide can be downloaded to help autistic customers and their families plan a visit to the centre. You can also pick up free guides from the information desk.

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