intu Chapelfield Gift cards

Why choose an intu Gift Card?

Endless choice.

You can spend an intu Chapelfield Gift Card at a huge choice of stores, cafes and restaurants - so everyone is sure to find or enjoy something they'd love.

Available from £5 to £1,000

Load the Gift Card with any amount from £5 to £1,000 and it can be used similar to a debit card.

The cardholder will be able to use the card as many times as they like until the balance is exhausted (or blow it all in one exhilarating splurge!). The card will be valid for 12 months from the date of issue.

Buy Gift CardGift Card T&Cs

Looking for corporate gift ideas?

Shopping centre gift cards and vouchers, prepaid gift cards and prepaid debit cards make the perfect staff reward scheme or staff incentive. What better way to show your employees your appreciation or to promote your goods and services to customers? offer a fantastic range of gift cards to choose from and they all offer the freedom of choice to spend at an almost limitless selection of retailers. With over 60 shopping centres to choose from across the country, shopping centre gift cards and vouchers, prepaid gift cards and prepaid debit cards are available for a centre local to you or to the recipient of your gift.

As a business customer you may make payment using credit/debit card or by bank transfer. We manage the packing and fulfilment of your order and can even help out by enclosing your literature or personalised messages to the recipients. After placing your order our detailed account management screen provides you with order tracking facilities, a complete history of your purchases and the ability to reprint invoices on demand. You can also check the balance and activate any cards ordered online giving you the flexibility to order in bulk and distribute the gifts as you need to. We offer a range of shipping options that you can select depending on the urgency, value, and number of gift cards in your order. For orders placed before 11am we will aim to ship on the same day.

Buy Corporate Gift CardCorporate Gift Card T&Cs

Wedding Gift Card List

If you’re considering a wedding present list for your guests to contribute to, then you’ll love the intu Chapelfield Gift Card Wedding List.

Guests can contribute as much as they’d like either in person, online or over the phone, and after your wedding you’ll receive a gift card to spend in over 80 of our shops, cafes and restaurants. With all the choice, the tricky bit will be deciding what to buy!

Perhaps you’d like to buy some cool kitchen gadgets or a stylish china dinner set? Treat yourselves to an iPad Air, his ‘n’ hers watches, or some garden furniture?  Some new bed linen or a designer handbag! There’s even a Virgin Holidays in House of Fraser, so you could splash out on a luxury honeymoon.  The choice is yours.

How to register

Setting up a Wedding Gift Card List is easy. Visit our customer service team on upper ground mall or call us on 01603 753344 to make your appointment. See you soon!

Wedding Gift Card List terms and conditions apply.

Gift card FAQ

Where can I use my Gift Card?

You may use your intu Gift Card within participating retailers at intu shopping centres.

Can I use it at any other intu centres?

Yes, you can use your intu Gift Card at all 14 of our centres: intu Braehead, intu Broadmarsh, intu Chapelfield, intu Derby, intu Eldon Square, inty Lakeside, intu Merry Hill, intu Milton Keynes, intu Metrocentre, intu Potteries, intu Uxbridge, intu Victoria Centre and intu Derby.

How do I use my Gift Card?

Simple! Present your intu gift card to a participating retailer in the same way as any other debit card. It’s always a good idea to check your balance before spending on the card.

Where can I check my Gift Card balance?

Online: Check your balance online
In person: Visit the customer service desk on the lower ground mall near House of Fraser and Boots.

By phone: Flex-e-card customer services 0844 774 4277
By text: Text BAL(space) followed by your card number to 60030*
e.g. BAL 6759261234123412

*A charge of 25p + standard network charges will apply, including responses to invalid card numbers. These charges will be levied by your mobile telephone service provider and not by Flex-e-vouchers Ltd.

What do I do if I've lost my Gift Card?

If you lose your Gift Card or it is stolen or damaged please notify Flex-e-card immediately by telephoning Customer Services on 0844 774 4277. After you have notified us of the loss, theft or damage of your Gift Card and providing that we are able to identify your card and satisfy certain security checks, you will be able to collect a replacement card from the shopping centre according to instructions given to you by our customer support team. A cancellation and replacement fee of £5.95 per Gift Card will be deducted from the remaining balance on the Gift Card, or you may elect to pay the fee separately.

Are there any charges?

There is no charge to obtain an intu Gift Card, however please note fees and charges do apply for certain services as described in the terms and conditions Intu Gift Cards expire 12 months after issue. The exact expiry date of your Gift Card is shown on the receipt.

Does my Gift Card need to be activated?

If your Gift Card was purchased at a shopping centre it is already active.
If it was purchased online it will require activation. Please follow the instructions provided in the shipping confirmation email. If you need any assistance with card activation please contact Customer Services on 0844 774 4277.

Check your balance

Enter your card number, it is the 16 digit number printed across the middle of your gift card