Centre info

From travel options to opening times and customer services

Opening times

Getting here

intu Chapelfield
40-46 St Stephens Street, Norwich, NR1 3SH


Customer services

  • Shopmobility

    intu Chapelfield has a dedicated Shopmobility Centre.

    More info
  • Free Wi-Fi

    Stay connected wherever you are with free Wi-Fi!

    More info


  • Electrical car charging

    We offer electrical charging points in our car parks.

    More info
  • Disabled parking

    We have 49 spaces reserved especially for disabled shoppers spread over both floors of our multi-storey car park.

    More info


  • Digital playzone

    Young visitors will love playing on our free digital play screens.

    More info
  • Parent and baby rooms

    We have parent and baby rooms in centre including baby changing facilities

    More info
  • Fun buggies

    Cruise the mall in style with our fun buggies

    More info


  • Collect+

    Buy online and pick up at your convenience in centre with Collect+

    More info
  • Click & Collect

    Buy online and pick up in centre with our Click & Collect service - it’s shopping made easy!

    More info

Gift card

Offering a world of choice, intu Gift Cards are redeemable in a wide range of stores, restaurants and leisure facilities within intu.