Centre info

From travel options to opening times and customer services

Centre opening times

Getting here

intu Chapelfield
40-46 St Stephens Street, Norwich, NR1 3SH


Customer services

  • Fourex currency exchange

    Fourex offers a unique self-service solution for exchanging 150 currencies' coins and notes to pounds, euros and dollars.

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  • Wheelchair hire

    Please note Shopmobility is temporarily closed, we will update this message when they reopen.

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  • Free Wi-Fi

    Stay connected wherever you are with free Wi-Fi!

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  • Electrical car charging

    We offer electrical charging points in our car parks.

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  • Disabled parking

    We have 49 spaces reserved especially for disabled shoppers spread over both floors of our multi-storey car park.

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  • Digital playzone

    Young visitors will love playing on our free digital play screens.

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  • Parent and baby rooms

    We have parent and baby rooms in centre including baby changing facilities

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  • Fun buggies

    Cruise the mall in style with our fun buggies

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  • Amazon lockers

    Pick up your Amazon purchases in centre at a time and place that is convenient for you.

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  • Collect+

    Buy online and pick up at your convenience in centre with Collect+

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  • Click & Collect

    Buy online and pick up in centre with our Click & Collect service - it’s shopping made easy!

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Gift card

Offering a world of choice, intu Gift Cards are redeemable in a wide range of stores, restaurants and leisure facilities within intu.